Internal Medicine Clinic Assistant — Front Desk & Admin

Wentworth-Douglass Hospital(WDH); Dover (NH); On-site; USD 25,000 - 32,000; Full time

Job summary

Primary duties include scheduling, check-in/out, billing form processing, and handling messages for authorizations and records. The position emphasizes patient-centered service in a busy outpatient setting.

Qualifications

• High School Diploma or equivalent is required.
• Healthcare office experience 0–1 year required.
• Epic experience preferred.
• Healthcare admin experience preferred.
• Customer Service experience preferred.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and handle inquiries.
• Schedule appointments and process patient billing forms.
• Assist with check-in/check-out and record-keeping.

Skills

Customer service

Healthcare admin

Education

High School Diploma or equivalent

Tools

Epic

Job description

Primary duties include scheduling, check-in/out, billing form processing, and handling messages for authorizations and records. The position emphasizes patient-centered service in a busy outpatient setting.