Family Medicine Clinic Assistant - Part-Time Front Desk

Mass General Brigham Incorporated; Dover (NH); On-site; USD 24,000 - 32,000; Part time

Job summary

Mass General Brigham in Dover, NH is seeking a part-time Clinic/Practice Assistant to provide front desk support four days per week, 8:30 a.m.–5:00 p.m. The role focuses on high-quality customer service, appointment scheduling, and patient flow in a Family Medicine setting.

No prior healthcare experience is required, and training is provided. The position emphasizes teamwork, strong communication, and a positive attitude in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent required.
• Healthcare office experience 0–1 year preferred but not required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.

Job description

Mass General Brigham in Dover, NH is seeking a part-time Clinic/Practice Assistant to provide front desk support four days per week, 8:30 a.m.–5:00 p.m. The role focuses on high-quality customer service, appointment scheduling, and patient flow in a Family Medicine setting.

No prior healthcare experience is required, and training is provided. The position emphasizes teamwork, strong communication, and a positive attitude in a fast-paced environment.