[Internal] Managed Services, Consultant

Ramp; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

Ramp is seeking a founding Professional Services Consultant who is Ramp’s deepest product expert, a hands-on builder, and a strategic thought partner to the finance teams we serve. You’ll be embedded in their strategy, map current-state workflows, design future state, and configure Ramp to match it.

You’ll drive transformation across their Ramp platform and finance orgs, get customers live quickly, and sometimes remain as their ongoing partner, optimizing the Ramp environment and advising as the

Qualifications

Responsibilities

• Own Customer Delivery: Discovery and process mapping across finance workflows to diagnose leaks and define Ramp solution.
• Solution design: document end-to-end workflow design, policy architecture, and deployment docs for admin maintenance.
• Hands-on configuration: implement core workstreams, configure policies, approvals, accounting rules, GL mappings, and permissions.
• Integrations and data: scope ERP/HRIS integrations, map data, leverage Ramp APIs where needed, ensure security reviews.
• Agentic workflow enablement: tune Ramp's agentic capabilities for each client context and policy logic.

Job description

About RampRamp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

We’re looking for a founding Professional Services Consultant who is Ramp’s deepest product expert, a hands‑on builder, and a strategic thought partner to the finance teams we serve. You work as an extension of the customer's team: you're embedded in their strategy, you understand where their finance organization is headed, and you do the execution work to get it there. You map their current-state workflows, design the future state, and configure Ramp to match it.

You’re dialed into the roadmap, driving transformation across their platform and finance orgs. You get customers live fast, and in some cases stay on as their ongoing partner, optimizing their Ramp environment and advising strategically as the business grows.

You’ll work across a portfolio of enterprise accounts in partnership with Customer Success during activation, and Account Managers beyond implementation.

What You’ll Do

• Own Customer DeliveryDiscovery and process mapping — Run workshops to analyze current-state finance workflows across spend, procurement, AP, expense, travel, and close. Diagnose where time and money are actually leaking, and define the optimal Ramp solution.
• Solution design — Design and document the end-to-end solution: persona-based workflow design, approval and policy architecture, configuration blueprints, and deployment documentation that a customer admin can maintain after go-live.
• Hands‑on configuration — Execute the core functional workstream. Configure Ramp to match the approved design: policies, approval chains, accounting rules, GL and dimension mapping, entity and multi‑currency structures, roles and permissions.
• Integrations and data — Work with customer IT, accounting, and security teams to scope and validate ERP and HRIS integrations, map and reconcile data, build against Ramp's APIs where standard connectors don’t reach, and clear security reviews.
• Agentic workflow enablement — Configure and tune Ramp's agentic finance capabilities for each customer's context: agent behavior, policy logic, prompt and rule design, exception handling.