Technical Consultant, Enterprise

Ramp; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Ramp is seeking a Technical Consultant to partner with customers and Ramp’s internal teams to design and deploy financial solutions through Ramp and partner integrations. You will act as the technical and financial subject matter expert, defining success criteria from onboarding through activation and expansion, and guiding cross-functional roadmaps.

You will collaborate on ERP, HRIS, and API integrations, support onboarding and implementation workstreams, and translate complex technical

Qualifications

• Requires technical proficiency to design financial solutions and educate customers on accounting features.

Responsibilities

• Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design.
• Partner with Customer Activation Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
• Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
• Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
• Participate in technical discovery to understand customer systems and workflows

Skills

ERP integrations

HRIS integrations

APIs

Technical advisory

Customer activation

Cross-functional collaboration

Tools

ERP systems

HRIS

APIs

Job description

About RampRamp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.The problems are high-stakes, data-dense, and unforgiving.We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the RoleTechnical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.You will define the customer’s financial technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.

What You’ll DoAct as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system designPartner with Customer Activation Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrationsCollaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer successWork with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration optionsParticipate in technical discovery to understand customer systems and workflows, and recom