Internal Communications Manager

Doosan Corp; West Fargo (ND); On-site; USD 80,000 - 120,000; Full time

Job summary

Doosan Bobcat seeks an Internal Communications Manager to shape how North American employees hear and engage with our stories, priorities, and changes. You will partner with senior leaders, HR, Brand, and site teams to deliver strategic messaging across a dispersed workforce.

Responsibilities include leading executive communications, employee campaigns, town halls, and change communications while strengthening culture and the employee experience.

Qualifications

• 5+ years in internal or corporate communications, preferably in manufacturing.
• Strong ability to translate complex ideas into clear messages.
• Proven cross-functional collaboration and stakeholder management.
• Excellent written and verbal storytelling skills.
• Experience with change management and executive communications.
• Proficiency with CMS and internal communication platforms.

Responsibilities

• Develop and execute internal communications strategy aligned with business priorities.
• Partner with senior leaders, HR, and Brand to craft messaging.
• Lead employee engagement initiatives and company-wide campaigns.
• Oversee events like town halls and recognition programs.
• Provide tools and training to managers for cascade communications.
• Monitor channel effectiveness and drive improvements.

Skills

Internal communications

Corporate communications

Employee engagement

Stakeholder management

Change management

Storytelling

Cross-functional collaboration

Project management

CMS proficiency

Education

Bachelor's in Communications/Journalism/PR/Business Administration or related

Tools

Content Management Systems

ServiceNow

Intranet platforms

Job description

At Doosan Bobcat, our success is powered by our people. Through our winning culture and one global team working together, we deliver the best products and service to our customers – and make the world a better place. Join our team today and start building your career with a worldwide leader.

• Location: West Fargo-Main Office

Job Information

Great communication does more than share information. It connects people, builds trust, and brings a company’s culture to life. As the Internal Communications Manager at Doosan Bobcat, you’ll have the opportunity to shape how employees across North America hear, understand, and engage with the stories, priorities, and changes that move our business forward.

Working closely with senior leaders, HR, Corporate Communications, Brand, and teams across our corporate and manufacturing locations, you’ll create communications and experiences that reach employees wherever they work. You’ll lead everything from executive and change communications to employee campaigns, town halls, recognition initiatives, and communication channels that keep our teams informed and connected.

This is an opportunity for a strategic communicator who loves turning complex ideas into compelling stories and wants to make a visible impact on employee engagement, culture, and the overall employee experience.

Role & Responsibility

Strategic Communication Leadership

• Develop and execute the internal communications strategy in alignment with organizational direction to support culture, employee engagement, business priorities, and transformation.
• Support employees through organizational changes by providing clear and timely communication.
• Serve as a communications partner to senior leaders, HR, and cross-functional teams.
• Develop messaging frameworks that align with company strategy, values, and EVP.
• Coordinate and deliver internal communications during crises in partnership with Corporate Communications and leadership, ensuring employees receive timely, accurate information and support.

Employee Engagement & Culture

• Drive initiatives to foster a positive work environment, promote company values, and strengthen employee engagement.
• Lead planning and delivery of internal events such as company town halls, site visits, recognition programs, and executive communications.
• Create internal campaigns and engagement experiences that celebrate employee contributions and connect teams to our mission and goals.
• Support change management and people-focused initiatives with clear, empathetic communication.

Stakeholder Engagement

• Build strong relationships with site leaders across North America from corporate to manufacturing operations sites to enable consistent, localized communication.
• Equip frontline managers and facility leaders with toolkits, templates, and training to cascade messages effectively.
• Align internal communication practices across all locations, balancing regional consistency with local relevance.

Brand & Channel Management

• Manage and evolve internal communication platforms (e.g., intranet, digital signage, ServiceNow mobile, email newsletters, mobile apps) to support accessibility across a dispersed workforce.
• Continuously assess channel effectiveness, use data to identify insights, and recommend improvements.
• Partner closely with Corporate Communications, Brand and Marketing to ensure internal and external messaging are aligned and mutually reinforcing.
• Embed the EVP into internal content, employee experiences, and talent initiatives in partnership with HR and Talent Acquisition.

Job Requirement

• 5+ years’ progressive experience with internal communication, corporate communications, or employee engagement, preferably in a global manufacturing environment; 2-3 years of managerial experience
• Proven ability to develop strategic communication plans and translate complex concepts into clear, actionable messages
• Ability to work cross-functionally and influence without authority.
• Strong organizational and project management skills to manage multiple initiatives and deadlines.
• Excellent written, verbal, and storytelling skills with a focus on delivering communication plans and strategies.
• Proficiency with modern communication platforms and content management systems.
• Collaborative, agile, and comfortable working in a fast-paced, matrixed environment.
• Strong passion for the employee experience and engagement driving measurable results.
• Strong interpersonal skills and working knowledge of change management principles.
• Travel Standard: < 10%
• Education: We value skills gained through both education and experience. Applicants may qualify with a bachelor's degree in Communications, Journalism, Public Relations, Business Administration or related field, or with two additional years of relevant professional experience.

As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more.

Doosan is an Equal Opportunity Employer, including Individuals with Disabilities and Protected Veterans. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at 701-476-4263.