Internal Communications Lead — Cross-Location Engagement

Socket.dev; Boston (MA); Hybrid; USD 57,000 - 66,000; Full time

Job summary

Pine Street Inn is seeking an internal communications specialist to design and execute multi-channel internal communications for 700+ staff across 40 locations. You’ll partner with the president’s office and People & Culture, ensuring timely, accurate messaging and strong engagement.

The role emphasizes writing, editing, and storytelling, with a hybrid work arrangement requiring in-office days for staff events and engagement, located at 444 Harrison Ave in Boston.

Qualifications

• Bachelor’s degree in communications, journalism, public relations or related field.
• 2–3 years of experience in communications with a focus on internal, public relations or related field.
• Proven track record of developing and executing internal communications campaigns.
• Exceptional writing, editing and proofreading skills.
• Ability to work across 40 locations and with diverse teams.
• Strong project management and attention to detail.
• Proficient in Microsoft Office, SharePoint, AI-assisted writing tools, video creation and Adobe Creative Suite.

Responsibilities

• Develop and execute an internal communications strategy across multiple channels (social media, email, SharePoint, Zoom).
• Serve as project manager for complex internal communications initiatives across departments.
• Write, edit and distribute engaging content from leadership updates to newsletters to support recruitment and retention.
• Collaborate with ITS to manage SharePoint content for a user-friendly experience.
• Monitor and report on metrics, and suggest improvements based on data.

Skills

Internal communications

Public relations

Writing & editing

Project management

Analytics & metrics

Education

Bachelor’s degree in communications, journalism, public relations or related field

Tools

Microsoft Office

SharePoint

AI writing tools (Claude)

Adobe Premiere

Adobe Creative Suite

Short-form video creation

Job description

Pine Street Inn is seeking an internal communications specialist to design and execute multi-channel internal communications for 700+ staff across 40 locations. You’ll partner with the president’s office and People & Culture, ensuring timely, accurate messaging and strong engagement.

The role emphasizes writing, editing, and storytelling, with a hybrid work arrangement requiring in-office days for staff events and engagement, located at 444 Harrison Ave in Boston.