Intern, Digital (Hourly)

Austin Community College; Austin (TX); On-site; USD 28,000 - 36,000; Part time

Job summary

Austin Community College is seeking an Intern, Digital (Hourly) to support Housing Authority residents by increasing access to technology, refurbishing devices, and providing IT support under supervision. This is an ACC student internship aligned with ITSC-2264 practicum.

The role requires currently enrolled IT/Cybersecurity or CS/Software Development students in ITSC-2264 and is performed onsite at the Austin Housing Authority locations, with up to 19 hours per week at a pay rate of $23.00 per

Qualifications

• IT/CS student enrolled for ITSC-2264, pursuing cybersecurity or computer science/software development.
• Proficiency with standard office software and ability to work in a team environment.
• Ability to collaborate with Housing Authority residents and coordinate technology access.

Responsibilities

• This internship provides hands-on experience in IT while serving the community.
• Assist residents to gain access to free/low-cost high-speed internet in collaboration with Google Fiber.
• Secure, refurbish, and reimage donated devices and deploy them to residents.
• Provide in-person and phone IT support, including help with RentCaf and digital literacy outreach.
• Support on-site technology access initiatives and host office hours.
• Help strengthen device/network security and educate residents on cybersecurity basics.
• Assist with additional technology access initiatives as needed.

Skills

Work schedule

Independent worker

Multicultural environment

Relationship building

Interpersonal skills

Attention to detail

Confidentiality

Education

IT/CS student (ITSC-2264)

Tools

Office software

Job description

Job Posting Closing Times

Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

We seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
• Focused on student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Job Posting Title

Intern, Digital (Hourly)

Job Description Summary

This position is available only to ACC students enrolled in the ITSC 2264 practicum course. With supervision, will perform general administrative duties and/or research functions for the purpose of developing a working knowledge of a specific area of study.

Job Description

Description of Duties and Tasks

• This paid internship provides hands‑on experience in the field of information technology while making a meaningful impact in the community. Interns support Housing Authority residents by increasing access to technology, improving digital literacy, and enhancing access to critical housing services.
• Connect residents to free and low-cost high‑speed internet in collaboration with Google Fiber
• Secure, refurbish, and reimage donated electronic devices
• Deploy refurbished devices to residents and maintain device inventory
• Provide in‑person and phone‑based IT support, including assistance with RentCaf
• Support digital literacy outreach events and host on‑site office hours
• Strengthen device and network security, and educate residents on basic cybersecurity practices
• Assist with additional technology access initiatives as needed

Skills

• Maintaining an established work schedule.
• The ability to work independently within departmental policies and guidelines.
• Respecting a unique and multicultural environment.
• Establishing and maintaining effective working relationships.
• Effectively using interpersonal and communication skills, including tact and diplomacy.
• Effectively using organizational and planning skills with attention to detail and follow‑through.
• Maintaining confidentiality of work‑related information and materials.

Technology Skills

• Demonstrated proficiency with standard office software.

Special Requirements

• Must be an IT/Cybersecurity or Computer Science/Software Development student registered for ITSC-2264.

Physical Requirements

• Work is routinely performed in an office environment.
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling.
• Occasional lifting of objects up to 10 pounds.
• Work will be completed in person, primarily onsite at the Austin Housing Authority's 1124 S I-35 location, with occasional work at other Housing Authority sites.

Safety

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Pay Rate

$23.00/Hour

Up to 19 hours per week

Number Of Openings

1

Job Posting Close Date

October 2, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non‑campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.

For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( [e-mail] ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all‑inclusive list of duties and responsibilities of the job, nor is it an all‑inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.