Intern, Digital (Hourly)

Austin Community College District; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

Austin Community College District is offering an Intern, Digital (Hourly) position available to ACC students enrolled in the ITSC 2264 practicum course. Under supervision, you will perform administrative and research tasks to build knowledge in IT/Cybersecurity and software development.

The role focuses on helping Housing Authority residents access technology, improve digital literacy, and get connected to low-cost internet, while supporting device refurbishment, security basics, and on-site

Qualifications

• Maintaining an established work schedule.
• Ability to work independently within policies.
• Respecting a multicultural environment.
• Establishing and maintaining effective working relationships.
• Strong interpersonal and communication skills.
• Organizational and planning skills with attention to detail and follow-through.
• Maintaining confidentiality of work-related information.
• Proficiency with standard office software.

Responsibilities

• Assist Housing Authority residents by increasing access to technology and digital literacy.
• Connect residents to free/low-cost internet and refurbish, reimage donated devices.
• Deploy refurbished devices and maintain device inventory.
• Provide in-person and phone IT support and assist with digital literacy outreach events.
• Educate residents on basic cybersecurity practices.
• Assist with additional technology access initiatives as needed.

Skills

Maintaining schedule

Independent work

Multicultural environment

Relationship building

Interpersonal communication

Organizational planning

Confidentiality

Office software proficiency

Education

IT/CS student enrolled in ITSC-2264

Job description

Job Posting Title: Intern, Digital (Hourly)

Job Description Summary: This position is available only to ACC students enrolled in the ITSC 2264 practicum course. With supervision, will perform general administrative duties and/or research functions for the purpose of developing a working knowledge of a specific area of study.

Description of Duties and Tasks

• Interns support Housing Authority residents by increasing access to technology, improving digital literacy, and enhancing access to critical housing services.
• Connect residents to free and low-cost high-speed internet in collaboration with Google Fiber Secure, refurbish, and reimage donated electronic devices.
• Deploy refurbished devices to residents and maintain device inventory.
• Provide in-person and phone-based IT support, including assistance with RentCaf Support digital literacy outreach events and host on-site office hours.
• Strengthen device and network security, and educate residents on basic cybersecurity practices.
• Assist with additional technology access initiatives as needed.

Skills

• Maintaining an established work schedule.
• The ability to work independently within departmental policies and guidelines.
• Respecting a unique and multicultural environment.
• Establishing and maintaining effective working relationships.
• Effectively using interpersonal and communication skills, including tact and diplomacy.
• Effectively using organizational and planning skills with attention to detail and follow-through.
• Maintaining confidentiality of work-related information and materials.
• Technology Skills Demonstrated proficiency with standard office software.

Special Requirements

Must be an IT/Cybersecurity or Computer Science/Software Development student registered for ITSC-2264.

Physical Requirements

Work is routinely performed in an office environment. Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling. Occasional lifting of objects up to 10 pounds. Work will be completed in person, primarily onsite at the Austin Housing Authority's 1124 S I-35 location, with occasional work at other Housing Authority sites.

Safety Work

• Work safely and follow safety rules.
• Report unsafe working conditions and behavior.
• Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Pay Rate

$23.00/Hour Up to 19 hours per week

Number of Openings

1

Job Posting Close Date

October 2, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting. Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information. For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( [e-mail] ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

Come and Make a Difference with Us

Working at ACC offers you an opportunity to be a part of an organization that truly believes in its mission of promoting student success and improving communities. We invite you to learn, explore and experience the many ways ACC promotes individual development and improves the overall quality of life in a vibrant, multicultural community. ACC is looking for people who value open, responsible exchange of ideas, individuals committed to integrity and exemplary standards, and candidates that value personal and professional ownership that generates accountability.

Benefits

• Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D.
• ACC does not participate in Social Security.
• ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only).
• Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

Equal Opportunity Employment

ACC is an equal education and equal employment opportunity employer and prohibits discrimination in employment at the college and access to its programs or activities on the basis of race, color, religion, sex (including gender identity, sexual orientation, marital status, and pregnancy), national origin, age (40 and older), veteran status or military service, disability, genetic information or any other basis prohibited by local, state, or federal law. This includes the prohibition of discrimination, including harassment, against any employee, applicant for employment, student, or applicant for admission. ACC will take steps to ensure that the lack of English language skills will not be a barrier to admission and participation in all educational and vocational programs.

About ACC

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area. As a community college committed to our mission, we seek to recruit and retain a workforce that: Values intellectual curiosity and innovative teaching; Is attracted by the college's mission to promote equitable access to educational opportunities; Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities; Focused on student academic achievement and postgraduate outcomes; Welcomes difference and models respectful interaction with others; Engages with the community both within and outside of ACC.