Intern, Box Office (58230)

Diamond Baseball Holdings; Harrisburg (Dauphin County); On-site; USD 15,000 - 18,000; Part time

Job summary

The Harrisburg Senators, affiliated with Diamond Baseball Holdings, are hiring a Box Office Associate for the 2027 season in Harrisburg, PA. This paid seasonal role offers a start in January 2027 with an end date after September 2027 and involves processing tickets, supporting box office operations, and promoting ticket packages to Senators customers.

The position requires strong customer service, communication, and organization skills.

Qualifications

• Previous customer service experience, previous sports experience a plus.
• Previous ticketing experience preferred.
• Strong verbal communication, computer and math skills.
• Ability to work and communicate well with others.
• Ability to multi-task and follow instructions from multiple supervisors.
• Proven organizational skill.

Responsibilities

• Process and deliver tickets for season tickets, mini-plans, group outings, fundraisers and picnics
• Work closely with Director of Ticket Operations in coordinating box office operations.
• Work with ticket sales department to promote packages and ticket plans to all Senators customers.
• Work closely with Director of Ticket Operations and Accounting Manager on balancing of ticketing database and accounting systems.
• Assist with training and managing of game day box office staff.
• Rotational departmental duties. Gain experience in all aspects of team operations including ballpark and field maintenance, setup for ballgames and other events, Senators community events, etc.

Skills

Customer service

Ticketing

Verbal communication

Multi-tasking

Team collaboration

Job description

Job Details

Job Location: Harrisburg, PA 17101, About the Harrisburg Senators:

The Harrisburg Senators, Double-A affiliate of the Washington Nationals, combine a rich baseball tradition with engaging fan experiences at FNB Field. With a long-standing history and strong community ties, the Senators continue to be a cornerstone of the region. As part of Diamond Baseball Holdings (DBH), the Senators are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

About Diamond Baseball Holdings

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

Position Summary

The Senators are seeking an energetic, enthusiastic and dependable individual for the position of Box Office Associate for the 2027 Season. This is a paid seasonal position. This is a paid seasonal position with a start date beginning January 2027 and a TBD end date after the conclusion of the season in September 2027.

Compensation: $1,500 per month ($10/hour) Hours: 150 hours per month, weeks will vary based on schedule.

Responsibilities

• Process and deliver tickets for season tickets, mini-plans, group outings, fundraisers and picnics
• Work closely with Director of Ticket Operations in coordinating box office operations.
• Work with ticket sales department to promote packages and ticket plans to all Senators customers.
• Work closely with Director of Ticket Operations and Accounting Manager on balancing of ticketing database and accounting systems.
• Assist with training and managing of game day box office staff.
• Rotational departmental duties. Gain experience in all aspects of team operations including ballpark and field maintenance, setup for ballgames and other events, Senators community events, etc.

Qualifications

• Previous customer service experience, previous sports experience a plus
• Previous ticketing experience preferred.
• Strong verbal communication, computer and math skills.
• Ability to work and communicate well with others
• Ability to multi-task and follow instructions from multiple supervisors
• Proven organizational skill