Seasonal Box Office Associate – Fan Experience & Events

Diamond Baseball Holdings

Harrisburg (Dauphin County)

On-site

USD 15,000 - 18,000

Part time

6 days ago

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Job summary

The Harrisburg Senators, affiliated with Diamond Baseball Holdings, are hiring a Box Office Associate for the 2027 season in Harrisburg, PA. This paid seasonal role offers a start in January 2027 with an end date after September 2027 and involves processing tickets, supporting box office operations, and promoting ticket packages to Senators customers.

The position requires strong customer service, communication, and organization skills.

Qualifications

Previous customer service experience, previous sports experience a plus.
Previous ticketing experience preferred.
Strong verbal communication, computer and math skills.
Ability to work and communicate well with others.
Ability to multi-task and follow instructions from multiple supervisors.
Proven organizational skill.

Responsibilities

Process and deliver tickets for season tickets, mini-plans, group outings, fundraisers and picnics
Work closely with Director of Ticket Operations in coordinating box office operations.
Work with ticket sales department to promote packages and ticket plans to all Senators customers.
Work closely with Director of Ticket Operations and Accounting Manager on balancing of ticketing database and accounting systems.
Assist with training and managing of game day box office staff.
Rotational departmental duties. Gain experience in all aspects of team operations including ballpark and field maintenance, setup for ballgames and other events, Senators community events, etc.