Intern, Associate Technical Account Manager

Yardi; Santa Ana (CA); Híbrido; USD 28 000 - 40 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Hybrid work schedule

401(k) option

Resumo da oferta

Yardi invites you to join our Summer Internship Program on the Client Services team. You will help clients adopt and utilize Yardi’s property management software, gaining exposure to financial accounting and implementation projects.

With training from our learning team and mentorship from seasoned professionals, you will build technical skills, develop client-facing capabilities, and lay a foundation for a career in technology, consulting, or PropTech, all within a hybrid work schedule.

Qualificações

• Pursuing a Bachelor's degree in a relevant field.
• Strong communication and customer service abilities.
• Interest in real estate SaaS and technology.
• Willingness to learn and adapt to a hybrid internship schedule.
• Academic coursework in accounting, economics, CIS, statistics, or business.

Responsabilidades

• Introduce clients to the Yardi suite of products and services.
• Assist in client training sessions related to new software upgrades and functionality.
• Provide excellent customer support while learning to troubleshoot software concerns.
• Assist in client software installation and configuration.
• Collaborate with team members across the organization.

Conhecimentos

People skills

Communication

Customer service

Attention to detail

Curiosity

Prioritization

Formação académica

Pursuing Bachelor's degree in Accounting, Economics, Computer Information Systems, Statistics or General Business

Ferramentas

SQL

MS Access

Descrição da oferta de emprego

Explore SaaS and Proptech: Join Yardi's Summer Internship Program

Are you a tech-savvy university student eager to make your mark in the real estate SaaS space? Yardi invites you to explore our Summer Internship Program. Prepare to tackle real-world challenges, embrace cutting-edge technology, and gain insights into the thriving real estate and technology sectors.

Real Estate Runs On Yardi. Our Mission

Yardi pioneers the property tech industry by seamlessly blending forward-thinking innovation with a high focus on our customers. We’ve created a team of more than 10,000 employees in over 45 locations around the globe dedicated to making great real estate software products. Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth.

Beyond Code, Shaping Communities

We’re more than just a software company. We're committed to making a positive impact in our communities. Each year, we extend philanthropic aid to organizations chosen by our employees. Year over year, our employees supported over 500 nonprofits worldwide. Joining Yardi means joining a community that cares.

Your Internship

As an Intern on the Client Services team, you will play an active role in helping clients successfully adopt and utilize Yardi’s property management software. You will gain exposure to day-to-day software support for financial accounting as well as implementation projects. With training from our corporate learning team and guidance from experienced professionals, you will develop technical expertise, strengthen your client-facing skills, and build a strong foundation for a career in technology, consulting, or the PropTech industry. This role follows a hybrid work schedule.

Your Impact

A typical day as an intern with our Client Services team:

• Introduce clients to the Yardi suite of products and services.
• Partner with Technical Account Management team during client training sessions related to new software upgrades and functionality.
• Provide amazing customer support while learning to assist clients with troubleshooting software concerns.
• Assists in the support of client software installation and configuration.
• Be part of a great team and collaborate with team members across the organization.

Your Profile

• Junior or senior level college hours with a major in Accounting, Economics, Computer Information Systems, Statistics or General Business.
• Great people skills and the ability to be personable and professional.
• Excellent written and verbal communication skills
• Essential customer service skills and commitment to go the extra mile.
• Strong attention to detail and the ability to effectively follow processes.
• Intellectual curiosity and the ability research and learn new concepts.
• Flexibility, and the ability to manage changing priorities comfortably.

Bonus Points If You Have

• Experience in Property Management Software Solutions
• Database or data warehouse courses as well as exposure to SQL and/or MS Access

Why Choose Yardi for Your Career Journey?

• Dive into Real-World Challenges: Transition from classrooms to a dynamic environment, engaging in hands-on projects that shape industries and communities.
• Expand Your Skill Set: Collaborate with driven professionals, broadening your skill set and gaining diverse perspectives. Our mentorship approach ensures your growth.
• Immerse in Tech and Innovation: Dive into tech innovation, exploring data analytics and software solutions that set you apart in the digital realm.
• Recognize Your Impact: We value your contributions. Enjoy competitive compensation that reflects your dedication. Plus, lay the foundation for your financial future with our 401(k) option.
• Engage Beyond Yourself: Join Yardi's commitment to community service, leaving a positive impact through events that align with your values.
• Propel Your Future: This internship is a launchpad, not a checkbox. Elevate your resume with accomplishments showcasing your adaptability and expertise.

$25.00/hr

EOE/Race/Gender/Disability/Vets

• ft