Intern, Associate Technical Account Manager

Yardi Systems; Santa Ana (CA); Híbrido; USD 28 000 - 40 000; Tempo parcial

Resumo da oferta

Yardi Systems, Inc. in Santa Ana, CA, invites ambitious students to join its Summer Internship Program as an Intern on the Client Services team.

You will help clients adopt and utilize Yardi’s property management software, gaining exposure to financial accounting support and implementation projects. With training from the corporate learning team, you will develop technical expertise, refine client-facing skills, and build a strong foundation for a career in technology, consulting, or PropTech.

Qualificações

• Junior or senior level college hours with a major in Accounting, Economics, Computer Information Systems, Statistics or General Business.
• Great people skills and the ability to be personable and professional.
• Excellent written and verbal communication skills.
• Essential customer service skills and commitment to go the extra mile.
• Strong attention to detail and the ability to effectively follow processes.
• Intellectual curiosity and the ability to research and learn new concepts.
• Flexibility, and the ability to manage changing priorities comfortably.

Responsabilidades

• Introduce clients to the Yardi suite of products and services.
• Partner with Technical Account Management team during client training sessions related to new software upgrades and functionality.
• Provide amazing customer support while learning to assist clients with troubleshooting software concerns.
• Assist in the support of client software installation and configuration.
• Be part of a great team and collaborate with team members across the organization.

Conhecimentos

People skills

Communication skills

Customer service

Attention to detail

Adaptability

Curiosity

Formação académica

Accounting, Economics, Computer Information Systems, Statistics or General Business major

Ferramentas

SQL

MS Access

Property management software

Descrição da oferta de emprego

Intern, Associate Technical Account Manager

Intern, Associate Technical Account Manager

Santa Ana, CA

Explore SaaS and Proptech: Join Yardi's Summer InternshipProgram

Are you a tech-savvy university student eager to make yourmark in the real estate SaaS space? Yardi invites you to explore our SummerInternship Program. Prepare to tackle real-world challenges, embracecutting-edge technology, and gain insights into the thriving real estate andtechnology sectors.

Real Estate runs on Yardi. Our Mission:

Yardi pioneers the property tech industry by seamlesslyblending forward-thinking innovation with a high focus on our customers. We’vecreated a team of more than 10,000 employees in over 45 locations around theglobe dedicated to making great real estate software products. Ouraward-winning culture, consistently recognized by Glassdoor's prestigious"Best Place to Work", fosters support, collaboration, and growth.

Beyond Code, Shaping Communities:

We’re more than just a software company. We're committed tomaking a positive impact in our communities. Each year, we extend philanthropicaid to organizations chosen by our employees. Year over year, our employeessupported over 500 nonprofits worldwide. Joining Yardi means joining acommunity that cares.

Your Internship:

As an Intern on the Client Services team, you will play anactive role in helping clients successfully adopt and utilize Yardi’s propertymanagement software. You will gain exposure to day-to-day software support forfinancial accounting as well as implementation projects. With training from ourcorporate learning team and guidance from experienced professionals, you willdevelop technical expertise, strengthen your client-facing skills, and build astrong foundation for a career in technology, consulting, or the PropTechindustry. This role follows a hybrid work schedule.

Your Impact:

A typical day as an intern with our Client Servicesteam:

• Introduce clients to the Yardi suite of products andservices.
• Partner with Technical Account Management team during clienttraining sessions related to new software upgrades andfunctionality.
• Provide amazing customer support while learning to assistclients with troubleshooting software concerns.
• Assists in the support of client software installation andconfiguration.
• Be part of a great team and collaborate with team membersacross the organization.

Your Profile:

• Junior or senior level college hours with a major inAccounting, Economics, Computer Information Systems, Statistics or GeneralBusiness.
• Great people skills and the ability to be personable andprofessional.
• Excellent written and verbal communication skills
• Essential customer service skills and commitment to go theextra mile.
• Strong attention to detail and the ability to effectivelyfollow processes.
• Intellectual curiosity and the ability research and learnnew concepts.
• Flexibility, and the ability to manage changing prioritiescomfortably.

Bonus Points if you have:

• Experience in Property Management Software Solutions
• Database or data warehouse courses as well as exposure toSQL and/or MS Access

Why Choose Yardi for Your Career Journey?

• Dive into Real-World Challenges: Transition from classroomsto a dynamic environment, engaging in hands-on projects that shape industriesand communities.
• Expand Your Skill Set: Collaborate with drivenprofessionals, broadening your skill set and gaining diverse perspectives. Ourmentorship approach ensures your growth.
• Immerse in Tech and Innovation: Dive into tech innovation,exploring data analytics and software solutions that set you apart in thedigital realm.
• Recognize Your Impact: We value your contributions. Enjoycompetitive compensation that reflects your dedication. Plus, lay thefoundation for your financial future with our 401(k) option.
• Engage Beyond Yourself: Join Yardi's commitment to communityservice, leaving a positive impact through events that align with yourvalues.
• Propel Your Future: This internship is a launchpad, not acheckbox. Elevate your resume with accomplishments showcasing your adaptabilityand expertise.

Ready to Elevate Your InternshipExperience?

$25.00/hr