Intermodal Operations Senior Manager & Strategy Leader

Uber Freight; Brea (CA); Hybrid; USD 101,000 - 123,000; Full time

Benefits offered by this job

Health plan

Dental and vision benefits

401k match

Equity awards

Disability coverage

Job summary

Uber Freight is seeking a Sr. Manager, Intermodal Operations to set strategy across intermodal account operations, supporting brokerage and transportation management. You will lead a multi-team group across US and MX, drive process improvements, and develop a high-performance culture.

This role requires strategic thinking, strong leadership, and the ability to present to senior executives while aligning stakeholders to achieve key metrics and customer outcomes in a hybrid work environment.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years of experience in the freight industry, intermodal preferred.
• 2+ years of managerial experience.

Responsibilities

• Effectively translate business unit goals into an operational plan / roadmap for the team.
• Identify problems before they surface and solve key pain points for Uber Freight customers and the Uber Freight internal org.
• Build and inspire a culture of high quality customer service across the Uber Freight organization.
• Estimate, seek out, and allocate team / cross-functional resources to meet objectives.
• Build a data-driven culture of continuous improvement, form creative strategic relationships across the organization, and use contextual awareness to make trade-offs and manage through conflict appropriately.
• Influence the broader organization on the importance of customer obsession and defect reduction.
• Understand trade-offs between CSAT and other key metrics and incorporate this awareness into strategy, stakeholder management, and process design.

Education

Bachelor's degree

Job description

Uber Freight is seeking a Sr. Manager, Intermodal Operations to set strategy across intermodal account operations, supporting brokerage and transportation management. You will lead a multi-team group across US and MX, drive process improvements, and develop a high-performance culture.

This role requires strategic thinking, strong leadership, and the ability to present to senior executives while aligning stakeholders to achieve key metrics and customer outcomes in a hybrid work environment.