Intermodal Freight Specialist — Efficient On-Time Shipping

RXO, Inc.; Memphis (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program

Career and Leadership Development

Paid time off and holidays

Volunteer days

Job summary

RXO, Inc. is seeking an Intermodal Specialist to execute intermodal freight, including drayage pickup and rail linehaul, while managing load boards and ensuring timely service.

The role requires developing relationships with carrier dispatchers and railroad customer service, and coordinating routing and rail billing operations. Strong communication, negotiation, and organizational skills are essential to manage daily volumes, identify and resolve incidents, and maintain high levels of service

Qualifications

• Experience with intermodal freight operations and load boards.
• Proven ability to coordinate with carriers, railroads, and customer service teams.

Responsibilities

• Understand growth strategy, goals, commitments, policies, and pain points of assigned region.
• Maintain relationships with drayage dispatch contacts and customer service reps at railroads.
• Manage daily load board to ensure loads are serviced properly and on time.
• Rail bill loads with correct pricing and routing information.
• Identify potential issues and create appropriate solutions; escalate as needed.
• Manage accessorials objectively while maximizing profit.
• Ensure receipts, invoices, and PODs are received from carriers in a timely manner.
• Prioritize and respond to both internal and external requests in a timely, effective, and professional manner.
• Understand market trends and industry standards.

Skills

Entrepreneurial spirit

Negotiation skills

Adaptability

Communication

Organization

Decision making

Problem solving

Calm under pressure

Job description

RXO, Inc. is seeking an Intermodal Specialist to execute intermodal freight, including drayage pickup and rail linehaul, while managing load boards and ensuring timely service.

The role requires developing relationships with carrier dispatchers and railroad customer service, and coordinating routing and rail billing operations. Strong communication, negotiation, and organizational skills are essential to manage daily volumes, identify and resolve incidents, and maintain high levels of service