Drayage Carrier Sales Specialist

RXO, Inc.; Northbrook (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and

Vision plans

401(k) retirement plan with up to 5%

Pre-tax accounts

Disability and life insurance

Employee Assistance Program (EAP)

Paid time off, holidays

Job summary

RXO, Inc. is hiring a Representative, Carrier Sales (Drayage) to source, negotiate, and secure drayage carriers for timely and cost-effective freight movement, with a focus on port and rail operations, container visibility, and service execution.

You will build carrier relationships, manage container lifecycles, and coordinate pickups while monitoring delays and adherence to RXO procedures. A minimum of 1 year procurement experience is required.

Qualifications

• 1 year of procurement experience.
• 1+ year of transportation experience, preferably in drayage or intermodal.
• 2+ years of sales or customer service experience.
• Familiarity with port and rail operations, including container tracking, chassis management, and accessorials.
• The ability to exercise judgment and discretion while functioning independently within authorized limits.

Responsibilities

• Build and maintain strong relationships with core drayage carriers, negotiating and securing capacity for port and rail moves.
• Manage container lifecycle from port/rail pickup through final delivery, ensuring timely and efficient execution.
• Maintain continuous communication with carriers, terminals, rails, and internal teams to ensure high-quality freight movement.
• Proactively monitor and communicate updates on delays, port congestion, rail availability, equipment issues, or other service impacts.
• Coordinate pickup and delivery appointments, considering port cutoffs, free time, demurrage, detention, traffic, and terminal conditions.
• Ensure compliance with drayage-specific requirements including chassis usage, container return timelines, and accessorial management (detention, demurrage, storage).
• Follow established procedures for high-value shipments (HVS) and high-risk cargo (HRC) to protect shipment integrity and uphold the RXO brand.
• Accurately maintain and update load and container details within RXO systems, ensuring visibility and data accuracy.
• Research and develop new drayage carrier partnerships, including cold outreach and onboarding.
• Track and validate carrier billing, including accessorial charges, to ensure accuracy and alignment with agreed terms.

Skills

Procurement

Sales

Customer service

Education

Bachelor's degree or equivalent

Job description

RXO, Inc. is hiring a Representative, Carrier Sales (Drayage) to source, negotiate, and secure drayage carriers for timely and cost-effective freight movement, with a focus on port and rail operations, container visibility, and service execution.

You will build carrier relationships, manage container lifecycles, and coordinate pickups while monitoring delays and adherence to RXO procedures. A minimum of 1 year procurement experience is required.