Intermodal Dispatcher | Fleet Optimization & Service

Forward Air Corporation; Dallas (TX); On-site; USD 55,800 - 68,200; Full time

Job summary

Forward Air Corporation is seeking a Dispatcher - Intermodal in Dallas, Texas, to manage the efficient planning and coordination of customer freight. This individual will oversee operational activities ensuring service performance and operational efficiency.

The ideal candidate should possess strong decision-making skills and have experience in the transportation industry. Compensation starts at $62,000 annually with responsibilities including monitoring shipments and training less experienced dispatch staff.

Qualifications

• Undergraduate degree preferred; equivalent experience considered.
• Advanced decision-making abilities required.
• Transportation industry or load-planning experience preferred.

Responsibilities

• Oversee planning, scheduling, and dispatching activities.
• Serve as primary point of contact for Independent Contractors.
• Monitor containers and prevent fees from demurrage.
• Analyze shipment data and adjust plans proactively.
• Communicate customer expectations and service solutions.

Skills

Analytical and operational decision-making skills

Independent judgment

Written and verbal communication

Building professional driver relationships

Proficient in dispatch systems

Technical proficiency in Microsoft O365

Education

Undergraduate degree from an accredited college or university

Tools

AS400

Job description

Forward Air Corporation is seeking a Dispatcher - Intermodal in Dallas, Texas, to manage the efficient planning and coordination of customer freight. This individual will oversee operational activities ensuring service performance and operational efficiency.

The ideal candidate should possess strong decision-making skills and have experience in the transportation industry. Compensation starts at $62,000 annually with responsibilities including monitoring shipments and training less experienced dispatch staff.