Intermodal Dispatch Lead - Fleet Efficiency & Service

Forward Air Corp.; Dallas (TX); On-site; USD 55,800 - 68,200; Full time

Job summary

Forward Air Corp. is seeking a Dispatcher to oversee the planning and scheduling of customer freight in Dallas, Texas. The role entails making decisive operational decisions and managing relationships with independent contractors to enhance fleet performance.

The ideal candidate should have a degree from an accredited institution and strong analytical skills. Compensation is around $62,000 annually, based on experience.

This position requires proficiency with dispatch systems and the ability to communicate effectively with drivers and customers.

Qualifications

• Education: Undergraduate degree preferred; equivalent experience considered.
• Proven ability to manage competing priorities effectively.
• Strong verbal and written communication skills are essential.

Responsibilities

• Lead planning, scheduling, and dispatching activities.
• Serve as the primary operational decision‑maker for independent contractors.
• Monitor containers to prevent fees and provide excellent customer service.

Skills

Strong analytical skills

Operational decision‑making

Relationship management

Communication skills

Dispatch systems proficiency

Education

Undergraduate degree from an accredited college or university

Tools

Microsoft O365

AS400

Job description

Forward Air Corp. is seeking a Dispatcher to oversee the planning and scheduling of customer freight in Dallas, Texas. The role entails making decisive operational decisions and managing relationships with independent contractors to enhance fleet performance.

The ideal candidate should have a degree from an accredited institution and strong analytical skills. Compensation is around $62,000 annually, based on experience.

This position requires proficiency with dispatch systems and the ability to communicate effectively with drivers and customers.