Intermodal Dispatcher & Customer Service Pro

EmergencyMD; Dallas (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Dog-friendly office

Casual attire

Competitive compensation and benefits package

Family feel

Significant growth potential in the business and in the role

Job summary

EmergencyMD, located in Dallas, is seeking an Intermodal Dispatcher/Customer Service representative. The role involves managing the daily intermodal schedule, data entry, and customer communication, ensuring timely and efficient operations.

The ideal candidate will have a 2-year degree (Bachelor's preferred) and possess strong skills in Microsoft Office and interpersonal communication. Join our dynamic, dog-friendly team and enjoy competitive pay along with significant growth potential.

Qualifications

• Transportation/Management experience or will train the right candidate.

Responsibilities

• Manage daily intermodal schedule for Big Blue Boxes in our new Dallas facility.
• Data entry.
• Track and track all orders.
• Schedule appointments for imports/exports.
• Handle driver paperwork.
• Communicate with customers.
• Solve problems before they cause service failures.
• Complete timely clerical responsibilities.
• Manage chassis pickup and drop locations.
• Perform other job duties as assigned.

Skills

Proficient in Microsoft office products

Computerized dispatch and record keeping

Strong Interpersonal Skills

Strong written and verbal communication skills

Ability to multi-task and prioritize responsibilities

Willingness to adapt to ever changing customer requirements

Tolerance to ambiguity

Education

2 year degree, Bachelor's preferred

Job description

EmergencyMD, located in Dallas, is seeking an Intermodal Dispatcher/Customer Service representative. The role involves managing the daily intermodal schedule, data entry, and customer communication, ensuring timely and efficient operations.

The ideal candidate will have a 2-year degree (Bachelor's preferred) and possess strong skills in Microsoft Office and interpersonal communication. Join our dynamic, dog-friendly team and enjoy competitive pay along with significant growth potential.