Intermodal Dispatch Supervisor - Lead Team & Cost Savings

American President Lines; Norfolk (VA); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Tuition repayment

Paid time off

Job summary

CMA CGM is seeking an experienced Intermodal Operations Supervisor in Norfolk, VA. You will supervise the Intermodal Door team and oversee daily dispatch of import/export containers to ensure on-time delivery and adherence to service levels.

You will collaborate with overseas offices, home office, customer service, operations, sales and trade to optimize routes, control costs, and resolve issues. Strong communication and leadership are essential.

Qualifications

• High School Diploma or GED is required.
• Bachelor’s Degree is preferred.
• General experience of 1–3 years.

Responsibilities

• Supervise the Intermodal Door team and oversee daily dispatch of import/export containers.
• Ensure shipments are received and delivered efficiently and on time.
• Coordinate with overseas offices, home office, customer service, operations, sales, and trade.
• Monitor service levels and communicate performance to stakeholders.
• Identify cost-saving opportunities and manage accessorial charges.
• Prepare weekly performance indicators and support vendor management.

Skills

Intermodal Transportation

Microsoft Office

Detail-oriented

Team collaboration

Written and verbal communication

Customer service

Education

High School Diploma or GED

Bachelor’s Degree

Job description

CMA CGM is seeking an experienced Intermodal Operations Supervisor in Norfolk, VA. You will supervise the Intermodal Door team and oversee daily dispatch of import/export containers to ensure on-time delivery and adherence to service levels.

You will collaborate with overseas offices, home office, customer service, operations, sales and trade to optimize routes, control costs, and resolve issues. Strong communication and leadership are essential.