Intermodal Dispatch Specialist - Freight Planner

Forward Air Corporation; Detroit (MI); On-site; USD 65,000 - 70,000; Full time

Job summary

Forward Air Corporation in Detroit, MI is seeking an Intermodal Dispatcher to plan, schedule, and dispatch freight for our customers. The role manages relationships with Independent Contractors and ensures timely delivery while supporting drivers with timely responses and issue resolution.

The position requires strong communication, multi-tasking in a fast-paced environment, and proficiency with Microsoft Office and AS400.

Qualifications

• Intermodal transportation experience required.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and AS400.

Responsibilities

• Plan, schedule, and dispatch customer freight.
• Maintain relationships with Independent Contractors.
• Respond quickly to questions and troubleshoot issues.
• Monitor freight movement to ensure on-time delivery.
• Provide excellent driver support and communication.
• Enter shipping data accurately in the system.

Skills

Can-do attitude

Fast-paced environment

Effective communication

Problem-solving

Team communication

Tools

MS Office

AS400

Outlook

Job description

Forward Air Corporation in Detroit, MI is seeking an Intermodal Dispatcher to plan, schedule, and dispatch freight for our customers. The role manages relationships with Independent Contractors and ensures timely delivery while supporting drivers with timely responses and issue resolution.

The position requires strong communication, multi-tasking in a fast-paced environment, and proficiency with Microsoft Office and AS400.