Intermodal Carrier Growth Manager

NFI Industries

Springfield, Austin (IL, TX)

On-site

USD 45,000 - 55,000

Full time

6 days ago

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Job summary

NFI Industries is seeking an Intermodal Carrier Account Manager to serve as the primary contact between NFI and its third-party Intermodal Drayage Carrier base. You will monitor shipment performance, respond quickly to issues, and partner with the Intermodal Operations Management Team to maintain service levels.

This IC role emphasizes load planning, rate negotiation, and proactive communication with customers and vendors.

Qualifications

BA or BS Degree preferred
3-5 years Brokerage experience preferred working with domestic truckload, LTL, and intermodal shipments
Familiarity with DOT trucking regulations (Hours of Service, Claims etc)
Proficient in using MS Office Applications
Ability to work in fast paced environment that involves learning and using multiple applications and handling a high volume of phone calls
Excellent oral and written communication skills
Rudimentary knowledge of TMS programs used for brokerage services
Familiarity with External and Internal NFI pricing tools
Individual commitment towards sharpening existing or acquiring new skills as required by demands of the business or customers.

Responsibilities

Load planning, optimization, routing and scheduling of all shipment legs for intermodal moves.
Assess carrier meet standards to deliver high level of service.
Respond to customer/driver needs via email, calls, tracking.
Monitor lane market requirements to maximize efficiency and smooth operations.
Negotiate network/spot rates and capacity with carriers to drive revenue growth.
Collaborate with customers, vendors, drayage agents and internal teams to meet partner needs.