Intermodal Billing & Dispatch Specialist - Charleston

Eagle-Systems,-Inc.; Hanahan (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employer Paid Life Insurance

Paid Holidays

Paid Vacation

Paid Sick Time

Job summary

Eagle Systems Inc is seeking a detail‑oriented dispatcher support specialist to join our team in Charleston, SC. The role focuses on order entry, paperwork handling, and coordination with drivers and customers in a fast‑paced intermodal drayage operation.

Based in our office, you will ensure compliance and accurate billing, while providing exceptional customer service and timely communication. Equal opportunity employer; pre‑employment background check required.

Qualifications

• Knowledge of ports and railroads.
• Dependable, motivated & detail oriented.
• Strong customer service and organizational skills.
• Strong written and verbal communication skills.
• Strong technology/computer skills.
• Ability to multitask and operate in high stress environments.
• Self-starter, able to execute duties with minimum supervision.
• Willing to work with others, excel in a team environment.

Responsibilities

• Order entry
• Scan driver paperwork, file driver paperwork according to date ranges
• Ensure all equipment is compliant with a focus on all safety areas and supporting paperwork
• Work closely with dispatcher scheduling appointments
• Work to collect customer orders and process billing and purchase transportation
• Monitoring system for proper updates from drivers and confirming that proper paperwork has been uploaded
• Interact with multiple customers daily-written and verbal

Skills

Strong communication

Customer service

Organization

Written communication

Verbal communication

Technology skills

Multitasking

Problem solving

Team player

Detail oriented

Job description

Eagle Systems Inc is seeking a detail‑oriented dispatcher support specialist to join our team in Charleston, SC. The role focuses on order entry, paperwork handling, and coordination with drivers and customers in a fast‑paced intermodal drayage operation.

Based in our office, you will ensure compliance and accurate billing, while providing exceptional customer service and timely communication. Equal opportunity employer; pre‑employment background check required.