Billing & Dispatch Clerk

Eagle Systems, Inc.; North Charleston, Northern (SC, KY); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Eagle Systems Inc in Charleston, SC is seeking a detail-oriented dispatcher to support intermodal drayage trucking operations. You will handle orders, paperwork, and communications with drivers and customers in a fast-paced office environment.

The role emphasizes strong customer service, organization, and the ability to multitask under pressure, with compensation based on experience and full-time benefits.

Qualifications

• Knowledge of ports and railroads.
• Strong written and verbal communication skills.
• Dependable, detail oriented and motivated.
• Excellent customer service and organizational abilities.
• Ability to multitask and perform under high stress.
• Willing to work independently and in a team.

Responsibilities

• Order entry and paper work handling.
• Scan and file driver paperwork by date ranges.
• Ensure equipment compliance with safety paperwork.
• Coordinate with dispatcher and schedule appointments.
• Process billing and transportation purchases.
• Monitor driver updates and ensure paperwork is uploaded.
• Interact with multiple customers daily, in writing and verbally.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Problem solving

Team player

Self-starter

Job description

Description

Eagle Systems Inc is seeking an addition to our team who posses strong communication skills and enjoys a fast paced environment. This position involves dispatching and support opportunities for our intermodal drayage trucking operations in the Charleston, SC market.

Responsibilities Include:

• Order entry
• Scan driver paperwork, file driver paperwork according to date ranges
• Ensure all equipment is compliant with a focus on all safety areas and supporting paperwork
• Work closely with dispatcher scheduling appointments
• Work to collect customer orders and process billing and purchase transportation
• Monitoring system for proper updates from drivers and confirming that proper paperwork has been uploaded
• Interact with multiple customers daily-written and verbal

Requirements

• Knowledge of ports and railroads
• Dependable, motivated & detail oriented
• Must have strong customer service and organizational skills
• Strong organizational follow-up and interpersonal/communication skills
• Strong written and verbal communication skills
• Strong technology/computer skills
• Ability to multitask and operate in high stress environments
• Ability to work independently and demonstrate problem-solving skills
• Willingness to work with others, excel in a team environment
• Willing to take on new tasks and opportunities as they arise
• Self-starter, able to execute duties with minimum supervision

Hours: Monday - Friday, based in office

Compensation: Based on experience

We offer a comprehensive benefits package for all full-time employees which offers Medical, Dental, Vision, Prescription, Employer Paid Life Insurance, Paid Holidays, Paid Vacation and Paid Sick Time. Advancement opportunities and career growth available.

All candidates must pass a pre-employment background investigation.

Equal opportunity employer, including protected veterans and people with disabilities.