Intermodal Dispatch Specialist – Rail & Port Ops

Eagle Systems, Inc.; Town of Texas (WI); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Employer paid medical/dental/vision

Paid vacation, sick and holiday

401k with company match

Employee Stock Ownership Program (ESOP

Job summary

Eagle Systems, Inc. is seeking a highly organized Intermodal Trucking Dispatcher to coordinate the daily movement of containers between rail yards, ports, customer facilities, and distribution centers.

The ideal candidate will excel in a fast-paced environment, communicate effectively with drivers and customers, and ensure efficient utilization of equipment while maintaining exceptional service levels. Eagle Systems utilizes cutting-edge technology to improve visibility and create efficiencies

Qualifications

• Knowledge of Ports and Railroads
• FMCSA Regulations, safety rules and DOT preventable truck maintenance
• Experience working with owner operator drivers
• Excellent written and verbal communication skills
• Ability to work independently as well as in a team environment

Responsibilities

• Dispatch and monitor intermodal drivers to ensure on-time pickup and delivery of containers.
• Coordinate freight movements between rail terminals, ports, warehouses, and customer locations.
• Communicate daily with drivers regarding load assignments, route changes, delays, and operational updates.
• Track container status, appointments, chassis availability, and equipment utilization.
• Monitor driver hours-of-service (HOS) compliance and safety requirements.
• Resolve service issues, delays, and unexpected operational challenges.
• Maintain accurate dispatch records and update transportation management systems (TMS).
• Communicate with customers regarding shipment status, scheduling, and service concerns.
• Coordinate with railroads, steamship lines, brokers, and terminal personnel.
• Review and optimize routes to maximize productivity and minimize empty miles.
• Ensure compliance with company policies, DOT regulations, and customer requirements.

Skills

Written communication

Verbal communication

Attention to detail

Independent work

Tools

Google Docs/Sheets

Microsoft Excel

Job description

Eagle Systems, Inc. is seeking a highly organized Intermodal Trucking Dispatcher to coordinate the daily movement of containers between rail yards, ports, customer facilities, and distribution centers.

The ideal candidate will excel in a fast-paced environment, communicate effectively with drivers and customers, and ensure efficient utilization of equipment while maintaining exceptional service levels. Eagle Systems utilizes cutting-edge technology to improve visibility and create efficiencies