Billing & Dispatch Clerk

Eagle-Systems,-Inc.; Hanahan (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employer Paid Life Insurance

Paid Holidays

Paid Vacation

Paid Sick Time

Job summary

Eagle Systems Inc is seeking a detail‑oriented dispatcher support specialist to join our team in Charleston, SC. The role focuses on order entry, paperwork handling, and coordination with drivers and customers in a fast‑paced intermodal drayage operation.

Based in our office, you will ensure compliance and accurate billing, while providing exceptional customer service and timely communication. Equal opportunity employer; pre‑employment background check required.

Qualifications

• Knowledge of ports and railroads.
• Dependable, motivated & detail oriented.
• Strong customer service and organizational skills.
• Strong written and verbal communication skills.
• Strong technology/computer skills.
• Ability to multitask and operate in high stress environments.
• Self-starter, able to execute duties with minimum supervision.
• Willing to work with others, excel in a team environment.

Responsibilities

• Order entry
• Scan driver paperwork, file driver paperwork according to date ranges
• Ensure all equipment is compliant with a focus on all safety areas and supporting paperwork
• Work closely with dispatcher scheduling appointments
• Work to collect customer orders and process billing and purchase transportation
• Monitoring system for proper updates from drivers and confirming that proper paperwork has been uploaded
• Interact with multiple customers daily-written and verbal

Skills

Strong communication

Customer service

Organization

Written communication

Verbal communication

Technology skills

Multitasking

Problem solving

Team player

Detail oriented

Job description

Description

Eagle Systems Inc is seeking an addition to our team who posses strong communication skills and enjoys a fast paced environment. This position involves dispatching and support opportunities for our intermodal drayage trucking operations in the Charleston, SC market.

Responsibilities Include:

• Order entry
• Scan driver paperwork, file driver paperwork according to date ranges
• Ensure all equipment is compliant with a focus on all safety areas and supporting paperwork
• Work closely with dispatcher scheduling appointments
• Work to collect customer orders and process billing and purchase transportation
• Monitoring system for proper updates from drivers and confirming that proper paperwork has been uploaded
• Interact with multiple customers daily-written and verbal

Requirements

• Knowledge of ports and railroads
• Dependable, motivated & detail oriented
• Must have strong customer service and organizational skills
• Strong organizational follow-up and interpersonal/communication skills
• Strong written and verbal communication skills
• Strong technology/computer skills
• Ability to multitask and operate in high stress environments
• Ability to work independently and demonstrate problem-solving skills
• Willingness to work with others, excel in a team environment
• Willing to take on new tasks and opportunities as they arise
• Self-starter, able to execute duties with minimum supervision

Hours: Monday - Friday, based in office

Compensation: Based on experience

We offer a comprehensive benefits package for all full-time employees which offers Medical, Dental, Vision, Prescription, Employer Paid Life Insurance, Paid Holidays, Paid Vacation and Paid Sick Time. Advancement opportunities and career growth available.

All candidates must pass a pre-employment background investigation.

Equal opportunity employer, including protected veterans and people with disabilities.