Intermediate Contract Recruiter: High-Volume Call Center

Cook Systems; San Antonio (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical + dental + vision coverage

Life, critical illness & accident ins.

FSA options

401(k) retirement plan

Job summary

Cook Systems is seeking an Intermediate Contract Recruiter to manage full-cycle recruitment for high-volume call center hiring classes. You will work closely with hiring managers and workforce planning teams to attract, assess, and hire candidates for customer service, sales, and support roles.

You will build candidate pipelines, conduct interviews, and extend offers within established compensation guidelines while ensuring a positive candidate experience and compliance with recruiting metrics.

Qualifications

• Requires a Bachelor's degree or 4 years of related experience in lieu of a degree.
• 2+ years of recruiting experience in high-volume environments (call center, customer service, sales).
• Experience with class-based hiring and large-scale recruiting initiatives.

Responsibilities

• Manage full-cycle recruitment for high-volume call center hiring classes from requisition to onboarding.
• Collaborate with hiring managers to meet staffing forecasts and class start requirements.
• Build pipelines via job boards, social media, referrals, networking, and ATS.
• Conduct phone and virtual interviews to assess qualifications and alignment with business needs.
• Provide hiring progress updates and labor market insights to leaders.

Skills

Communication skills

Interviewing skills

Time management

Stakeholder management

Data-driven recruiting

High-volume recruiting

Education

Bachelor's degree or 4 years related experience

Tools

Workday

iCIMS

Taleo

Excel

MS Office 365

Job description

Cook Systems is seeking an Intermediate Contract Recruiter to manage full-cycle recruitment for high-volume call center hiring classes. You will work closely with hiring managers and workforce planning teams to attract, assess, and hire candidates for customer service, sales, and support roles.

You will build candidate pipelines, conduct interviews, and extend offers within established compensation guidelines while ensuring a positive candidate experience and compliance with recruiting metrics.