Intermediary Compensation Operations Administrator

Federated Hermes, Inc.; Warrendale (Allegheny County); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Federated Hermes is seeking an Intermediary Compensation Operations Administrator to join our team in Warrendale, Pennsylvania. The role supports payments to financial intermediaries such as broker-dealers and banks, ensuring accurate calculation and distribution of compensation from Federated Hermes domestic funds.

You will interpret agreements, coordinate system-generated payments, and collaborate with client services, finance, accounting, and legal operations.

Qualifications

• Bachelor's degree in Business, Accounting, Finance or a related field.
• Minimum 5 years of business operations experience in financial services is preferred.
• Proficiency in Microsoft Office applications required.
• Experience analyzing information from multiple sources to support decision-making.
• Strong attention to detail with risk and controls awareness.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent interpersonal and communication skills across teams.
• Experience coordinating projects is a plus.

Responsibilities

• Review and interpret agreements with financial intermediaries to ensure compensation terms can be accurately administered and supported operationally.
• Analyze proposed compensation arrangements to determine support requirements, resource needs, and risk exposure; prepare related reports to assist with decision making.
• Establish and maintain intermediary compensation arrangements within company systems in accordance with their contract terms.
• Execute and coordinate the monthly automated process for calculating and distributing compensation related to Federated Hermes domestic funds.
• Collaborate with internal teams, including client services, finance and accounting, and legal operations, as well as vendors to support payment activities, resolve issues, and respond to inquiries.
• Assess business initiatives and product changes affecting compensation, determining system and operational impacts and recommending appropriate risk mitigation strategies.
• Coordinate departmental projects and activities related to internal and external audits, business continuity, procedure reviews, and tax reporting.
• Serve as a technical expert by maintaining knowledge of relevant Federated Hermes and vendor systems, as well as departmental procedures.
• Identify opportunities to enhance processes, improve service quality, strengthen controls, and reduce operational risk through business and system improvements.

Skills

Analytical thinking

Attention to detail

Multitasking

Interpersonal skills

Communication

Problem solving

Education

Bachelor's degree in Business, Accounting, Finance or related field

Tools

Microsoft Office

Job description

Intermediary Compensation Operations Administrator

Federated Hermes Career Opportunity #9835

Hybrid

Federated Hermes is seeking an Operations Administrator to join our Intermediary Compensation team based in Warrendale, Pennsylvania. In this role, you will support payments to financial intermediaries, including broker-dealers, banks, retirement platforms, and other distribution partners from the Federated Hermes’ domestic funds as compensation for the sales and services they provide. Responsibilities include coordinating system-generated payment calculations, reviewing and implementing intermediary contracts and fee arrangements to ensure accurate payment processing, and directing projects related to compensation operations. You will also function as a primary liaison with internal business areas for departmental administrative activities, including helping fulfill audit requests, supporting business continuity planning, and maintaining policies and procedures. The ideal candidate combines strong analytical and problem-solving capabilities with a commitment to accuracy and quality, a demonstrated ability to manage competing priorities in a deadline driven environment, and the interpersonal skills needed to build productive relationships within the organization.

What you can expect:

As an Intermediary Compensation Operations Administrator, you will:

• Review and interpret agreements with financial intermediaries to ensure compensation terms can be accurately administered and supported operationally.
• Analyze proposed compensation arrangements to determine support requirements, resource needs, and risk exposure; prepare related reports to assist with decision making.
• Establish and maintain intermediary compensation arrangements within company systems in accordance with their contract terms.
• Execute and coordinate the monthly automated process for calculating and distributing compensation related to Federated Hermes domestic funds.
• Collaborate with internal teams, including client services, finance and accounting, and legal operations, as well as vendors to support payment activities, resolve issues, and respond to inquiries.
• Assess business initiatives and product changes affecting compensation, determining system and operational impacts and recommending appropriate risk mitigation strategies.
• Coordinate departmental projects and activities related to internal and external audits, business continuity, procedure reviews, and tax reporting.
• Serve as a technical expert by maintaining knowledge of relevant Federated Hermes and vendor systems, as well as departmental procedures.
• Identify opportunities to enhance processes, improve service quality, strengthen controls, and reduce operational risk through business and system improvements.

What we are looking for:

• Bachelor's degree required; degree in Business, Accounting, Finance or a related field preferred.
• Minimum 5 years of business operations experience required, with experience in financial services operations preferred.
• Proficiency in Microsoft Office applications required.
• Experience analyzing and interpreting information from multiple sources, such as systems, contracts, policies, procedures, and business requirements, to support operational decision-making and issue resolution.
• Exceptional attention to detail with a strong track record of maintaining accuracy and quality in operational processes while adhering to established controls and mitigating operational risk.
• Proven ability to independently manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong interpersonal and communication skills, with the ability to build effective working relationships across business teams.
• Experience coordinating projects preferred.

About Federated Hermes:

Federated Hermes is a leading global asset manager focused on meeting the diverse and evolving needs of today’s investors. Providing world-class investment management and engagement services to more than 11,000 institutions and intermediaries, our clients include corporations, government entities, insurance companies, foundations and endowments, banks and broker/dealers.

Federated Hermes, Inc. offers a competitive salary and benefits package along with a professional environment.

Only those candidates in whom we have an interest will be contacted.

The firm does not sponsor employment visas

EOE – Including Disability / Vets

Federated Hermes is committed to providing equal employment opportunities in all aspects of employment to qualified individuals without regard to the following criteria: race, color, national origin, religion, sex, pregnancy, sexual orientation, gender identity or expression, mental or physical disability, age, familial or marital status, ancestry, military status, veteran status or genetic information as well as any other prohibited criteria under any local, state or federal law applicable to Federated Hermes. As part of the firm’s equal employment opportunity statement, Federated Hermes will also comply with applicable government contractor obligations, including ensuring veterans and qualified people with disabilities are considered for employment and promotional opportunities consistent with current federal, state and local laws and regulations. Federated Hermes will also make reasonable accommodations for the religious practices of beliefs of applicants and employees, as well as for mental health or physical disability needs.