Interline Specialist

CrossCountry Freight Solutions Inc; Bismarck (ND); Hybrid; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401k with match

Paid time off

Job summary

CrossCountry Freight Solutions Inc. is seeking an Interline Specialist located near several U.S. hubs.

You will manage interline partner relationships, daily revenue splits, and open AR while aiding customer service. The role emphasizes problem solving, attention to detail, and ownership of a key business area with visible impact. Candidates should have AR exposure and strong communication, organizational, and analytical skills.

Qualifications

• One year of Accounts Receivable experience desired but not required.
• Well-developed interpersonal skills.
• Ability to get along with diverse personalities.
• Excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
• Extensive knowledge of principles and practices in transportation and freight industry.
• Proficient in Word, Excel, and Access.
• Willing to learn new software.

Responsibilities

• Daily revenue splitting and report generation for Interline Partners revenue.
• Maintain and manage open AR for Interline Partners.
• Assist Accounts Payable with interline payment and partner invoice questions.
• Assist with customer calls and emails.
• Coordinate with partners to obtain approvals for additional services.
• Collaborate cross-department to prevent misroutes.
• Provide documentation for invoicing to partner carriers.
• Review partner charges and rates against contracts.
• Other duties as assigned.

Skills

Accounts Receivable

Interpersonal skills

Organizational skills

Written & verbal communication

Analytical thinking

Industry knowledge

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Job Title: Interline Specialist Department: Interline Job Status: Non-Exempt Compensation: Direct Reports: No

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

PAY

PAY: $21-$22 (based on education and experience).

REPORTS TO

REPORTS TO: Interline Manager DIRECT REPORTS: No

LOCATION

LOCATION: Must be located in or near Bismarck, ND, Scottsbluff, NE, Denver CO, Phoenix AZ, Kansas City MO, Dallas TX, or Houston TX.

JOB SUMMARY

As an Interline Specialist, you'll be the go-to point of contact for CrossCountry's network of Interline Partners, the carriers we team up with to get freight where it needs to go. You'll own the daily audit of interline splits and shipments, work directly with partner carriers to secure competitive rates, and take the lead on resolving past-due or short-paid shipments. You'll also be a key resource for our Customer Service team, answering questions and helping keep partner relationships running smoothly. It's a role built for someone who's detail-oriented, enjoys problem-solving, and likes owning a piece of the business where their work has a direct, visible impact. This position has the potential to be remote.

ESSENTIAL JOB DUTIES

• Daily revenue splitting and report generating for the Interline Partners revenue
• Maintain and manage the open AR for Interline Partners
• Assist Accounts Payable with interline payment and partner invoice questions
• Assist with customer calls and emails
• Communicate with partners to obtain approval for additional services required for pick up or delivery
• Cross department collaboration to prevent and correct potential misroutes
• Work with partner carriers to provide required documentation for invoicing
• Review splits sent to our partners to ensure charges are distributed accurately
• Review rates provided by partners to ensure they are in line with contractual agreements
• Other duties as assigned

JOB SPECIFICATIONS

• One year of Accounts Receivable experience desired but not required
• Well-developed interpersonal skills.
• Ability to get along with diverse personalities.
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
• Extensive knowledge of the principles, procedures, and best practices in the transportation and freight industry.
• Proficient in Microsoft Word, Excel, and Access.
• Must be willing to learn new computer programs to assist with daily duties.

Work Conditions

• The ability to work irregular hours when necessary.
• Generally, a standard office environment.
• Sitting required approximately 90% of the time.

BENEFITS

• Medical, Vision, Dental, Supplemental, and Life Insurances available.
• Paid time off, paid holidays, paid community volunteer time.
• Employee Assistance Program (EAP).
• 401k retirement plan with match.

All regular full-time employees are eligible for CrossCountry's benefit package after 30 days of employment.

Our employee benefit package includes: Medical Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Plan* Uniform Incentive* Paid Holidays (after 30 days of service as a full-time employee) Paid Personal Time-Off * Regular part-time employees are eligible for these benefits as well.