Interior Surfaces Specialist

BANTER FLOORS & MORE, INC.; Cedar Lake (IN); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Professional growth opportunities

Job summary

Banter Floors & More, Inc. in Cedar Lake, IN, is hiring a full-time, in-person retail sales specialist to help homeowners, builders, remodelers, and other customers select flooring, cabinetry, and interior finishes.

You'll guide them from the first visit through project completion, ensuring the right products and excellent service. You’ll be great with people, comfortable selling, organized, and eager to learn our products.

Qualifications

• Previous retail sales or home improvement experience is a plus.
• Strong communication and follow-up skills.
• Friendly, professional, and confident demeanor.

Responsibilities

• Work directly with customers in our Cedar Lake showroom.
• Help customers select carpet, hardwood, LVP, tile, backsplash, and other interior surface products.
• Learn each customer's style, needs, budget, and project goals.
• Explain product differences, features, durability, maintenance, and value; prepare estimates, proposals, and customer orders.
• Follow up with customers and turn showroom opportunities into sales.
• Coordinate measurements, material orders, scheduling, and installation with our team.
• Maintain communication with customers throughout their projects.
• Build relationships with homeowners, builders, remodelers, real estate professionals, and repeat customers.
• Help maintain an attractive, organized, and professional showroom.
• Develop repeat and referral business by providing an excellent customer experience.

Skills

Sales

Customer service

Communication

Organized

Attention to detail

Math

Teamwork

Job description

Banter Floors & More is a locally owned flooring, cabinetry, and interior finishes company serving Northwest Indiana. We work with homeowners, builders, remodelers, and commercial customers on everything from individual rooms to complete homes. We're looking for someone who enjoys sales, enjoys working with people, and wants the opportunity to develop a career with a growing local company. If you're already experienced in flooring or interior finishes, we'd love to talk to you. If you're an excellent salesperson from another industry and think you can learn ours, we'd like to talk to you too.

About the Role

This is a full-time, in-person retail sales position helping homeowners, builders, remodelers, and other customers select the right products for their projects. Our Interior Surfaces Specialists work with much more than just flooring. You'll help customers select from carpet, luxury vinyl plank (LVP), hardwood, tile, backsplash, and other interior finish products while guiding them from their initial visit through the completion of their project. We're looking for someone who is great with people, comfortable selling, organized, and genuinely enjoys helping customers make their homes look great. Flooring or interior finishes experience is a plus, but it's not required. If you're a strong salesperson with the right personality and willingness to learn, we'll teach you the products.

Responsibilities

• Work directly with customers in our Cedar Lake showroom
• Help customers select carpet, hardwood, LVP, tile, backsplash, and other interior surface products
• Learn each customer's style, needs, budget, and project goals
• Explain product differences, features, durability, maintenance, and valuePrepare estimates, proposals, and customer orders
• Follow up with customers and turn showroom opportunities into sales
• Coordinate measurements, material orders, scheduling, and installation with our team
• Maintain communication with customers throughout their projects
• Build relationships with homeowners, builders, remodelers, real estate professionals, and repeat customers
• Help maintain an attractive, organized, and professional showroom
• Develop repeat and referral business by providing an excellent customer experience

Qualifications

Previous retail sales, flooring, home improvement, design, construction, or related experience is a plus.

Required Skills

• Strong sales ability and customer service skills are more important than previous flooring experience
• Comfortable approaching customers, asking questions, recommending products, and closing sales
• Motivated by sales and earning potential
• Professional, friendly, and confident
• Strong communication and follow-up skills
• Detail-oriented and organized
• Comfortable working with measurements, pricing, estimates, and basic math
• Able to manage multiple customers and projects simultaneously
• Dependable and able to work as part of a team
• Willing and excited to learn our products and industry

Preferred Skills

Experience in flooring or interior finishes is a plus.

Pay range and compensation package

We want talented people to build a career with Banter Floors & More—not simply fill a sales position. Our compensation and benefits include:

• Competitive compensation with strong earning potential
• Matching 401(k)
• Company-sponsored health insurance
• Paid time off
• Product and industry training
• Established showroom and existing customer traffic
• Opportunity to build repeat and referral business
• Professional growth opportunities
• Support from an experienced sales, operations, and installation team