Interim Operations Coordinator

Loyola Marymount University; United States; On-site; USD 33,000 - 41,000; Full time

Job summary

Loyola Marymount University is seeking an Interim Operations Coordinator within the Student Housing Office to manage administrative operations, office oversight, and customer service. The role supports the Student Housing Senior Leadership and staff, ensuring smooth daily functioning of the office for students and staff.

Key responsibilities include overseeing office logistics, coordinating scheduling, maintaining records, onboarding staff, and collaborating with university colleagues to develop

Qualifications

• Bachelor’s degree in a relevant field.
• Three years of administrative operations experience.
• Experience in higher education environment preferred.
• Strong organizational and communication skills.
• Commitment to promoting diversity, equity, and inclusion in student housing.

Responsibilities

• Office Oversight: Oversee the daily operations of the student housing office, including office logistics, scheduling, and maintenance of a welcoming and organized workspace.
• Administrative Support: Provide administrative support to the Student Housing Senior Leadership team and other office staff as needed. Coordinate office logistics, including scheduling, meetings, and supplies procurement. Maintain accurate records related to student housing operations.
• Customer Service: Serve as the primary point of contact for students, parents, and visitors seeking assistance. Respond to inquiries, resolve issues, and address concerns promptly and professionally.
• Department Operations Support: Assist in recruitment and onboarding of student housing office staff. Coordinate onboarding with hiring managers to the operations of the office.
• Collaboration: Collaborate with colleagues in the Student Housing Office and other university departments to ensure a coordinated approach to administrative needs.
• Perform other duties as assigned.

Skills

Administrative operations

Office management

Customer service

Communication skills

Education

Bachelor's degree

Job description

The Student Housing Office is a unit within the Student Affairs Division.

This Interim position is a part of the Resident Services Team within the Student Housing Office.

The Interim Operations Coordinator is responsible for managing the administrative operations of the student housing office, with a focus on department administrative operations, office oversight, and customer service. This role involves ensuring the smooth functioning of the office to support the needs of our students and staff.

Position Specific Responsibilities/Accountabilities:

• Office Oversight: Oversee the daily operations of the student housing office, including office logistics, scheduling, and maintenance of a welcoming and organized workspace. Manage office supplies and equipment procurement and maintenance.
• Administrative Support: Provide administrative support to the Student Housing Senior Leadership team and other office staff as needed. Coordinate office logistics, including scheduling, meetings, and office supplies procurement. Maintain accurate and organized records related to student housing operations.
• Customer Service: Serve as the primary point of contact for students, parents, and visitors seeking assistance from the student housing office. Respond to inquiries, resolve issues, and address concerns promptly and professionally. Ensure a high level of customer service is maintained in all interactions.
• Department Operations Support: Assist in the recruitment and onboarding of student housing office staff and student staff. Coordinate staff members onboarding in collaboration with hiring managers to the operations of the student housing office. Provide department operations support to Senior Leadership as requested.
• Collaboration: Collaborate with colleagues in the Student Housing Office and other university departments to ensure a coordinated approach to administrative needs. Participate in department meetings and contribute to the development of policies and procedures for the student housing office.
• Perform other duties as assigned.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically, a bachelor's degree in a relevant field (e.g., Higher Education, Student Affairs, or related discipline). Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
• Three years of progressively responsible administrative operations and general office management, preferably in a higher education environment.
• Proven experience in administrative roles, with a focus on administrative operations and office oversight, preferably in a higher education or residential setting.
• Strong organizational and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Commitment to promoting diversity, equity, and inclusion in student housing.

Staff Term (Fixed Term)

Salary range $24.09 - $30.09 Salary commensurate with education and experience.

Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. (Visit www.lmu.edu for more information.)

Founded in 1911, Loyola Marymount University is a Carnegie classified R2 institution rooted in the Jesuit and Marymount traditions. We are committed to fostering a diverse academic community rich in opportunity for intellectual engagement and real-world experience. We enroll an academically ambitious, multicultural, and socioeconomically diverse student body. We recruit, retain and support a diverse faculty committed to excellence in teaching, research, scholarship and creativity. Our three campuses are rooted in the heart of Los Angeles, a global capital for arts and entertainment, innovation and technology, business and entrepreneurship.

LMU is a unique and rewarding place to work. As you consider your employment opportunities with our institution, we encourage you to take the time to learn about the university community and how it distinguishes us from other places of employment. We are proud of the programs, benefits and services we provide our community. We strive to ensure an inclusive environment in all aspects of campus life that fosters a strong sense of trust and mutual respect.

Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources. When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process. LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.

Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [e-mail] or by phone at [phone].

To report questions or concerns about sex-based discrimination, please contact [e-mail] or 310.568.6105.

Loyola Marymount University is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer-related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over, military or veteran status, sexual orientation, genetic information or any other bases protected by federal (including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990), state or local law. The University does not discriminate on these bases, or any other basis protected by law, in the administration of any of its education or admissions policies, scholarship or loan programs, athletics, and other school-administered policies and programs, or in its employment policies and practices. All University policies, practices, and procedures are administered in a manner consistent with LMU's Jesuit identity and character.