Intergenerational Programs Manager

Catholic Charities of Baltimore; Baltimore (MD); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health/Dental/Vision

Vacation/sick/holiday pay

403(b) Retirement Plan with employer"s

Tuition Advancement

Paid Parental Leave

Job summary

Catholic Charities of Baltimore is seeking an Activity Manager for the Intergenerational Center to develop, maintain, and evaluate a curriculum promoting participants’ psychological well-being and to plan social, recreational, and educational programs. The role also supervises staff and volunteers to ensure quality program delivery.

The position requires flexibility with a rotating schedule (Mon-Sat) and may involve coordinating with multiple site locations to maximize community access and

Qualifications

• Bachelor’s degree in human services, education or related field.
• Two years of experience developing and managing group activities, plus two years of supervisory experience.
• CPR and/or First Aid certification within six months of employment and maintained thereafter.

Responsibilities

• Develops and maintains a catalogue of program activities in the CommunityPass portal, including vended third-party offerings and self-initiated workshops.
• Supervises building administrative assistants to enhance client experience with activity registration, scheduling, and program promotion.
• Trains and oversees activity assistants, ensuring effective set-up, support, and delivery of workshops and events.
• Evaluates and improves program offerings on a regular basis to meet community needs and ensure quality outcomes.
• Orients, trains, and supports volunteers and groups providing activity programs, fostering engagement and strengthening community support networks.
• Manages volunteer program operations, monitoring reports and database use to ensure accountability and effective program administration.
• Maintains accurate data on activity registrations and post-activity surveys, ensuring completeness and quality for program evaluation.
• Provides oversight of shared-space scheduling, coordinating with vendors and the Operations Manager to ensure efficient calendar management and space utilization.
• Performs other duties as assigned.

Skills

Supervisory experience

Program development

Staff training

Communication skills

Customer service

Computer literacy

Education

Bachelor’s degree in human services, education or related field

Tools

MS Office

Job description

Catholic Charities of Baltimore is seeking an Activity Manager for the Intergenerational Center to develop, maintain, and evaluate a curriculum promoting participants’ psychological well-being and to plan social, recreational, and educational programs. The role also supervises staff and volunteers to ensure quality program delivery.

The position requires flexibility with a rotating schedule (Mon-Sat) and may involve coordinating with multiple site locations to maximize community access and