Interactive Teller - Zebulon, Ga (Day Shift w/ Rotating Weekend)

United Bank Corporation; Georgia; Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

401(k) plan

ESOP

Flexible spending account

Wellness program

Vacation time

Sick time

Paid holidays

Flexibility

Descripción de la vacante

United Bank in Zebulon, GA is seeking a Full-Time Interactive Teller to handle all phases of teller transactions, promote Signature Service, and support alternative delivery channels.

Responsibilities include processing deposits, withdrawals, and payments; maintaining accuracy, compliance with banking policies, and delivering exceptional customer service in a video banking environment.

Formación

• Display a professional demeanor and connect with customers.
• Interpersonal communication skills for video channel.
• Knowledge of bank operations and services preferred.
• Ability to ensure compliance with bank policies.
• Strong analytical skills for unsupervised problems.
• Ability to work in a complex technical environment supporting ITM.

Responsabilidades

• Handle all phases of teller transactions including deposits and withdrawals.
• Verify endorsements as required by policies.
• Report suspicious activity through proper channels.
• Provide high level customer service and promote Signature Service.
• Comply with Federal and State banking regulations and BSA.

Conocimientos

Professional demeanor

Interpersonal communication

Customer service

Policy compliance

Risk assessment

Analytical skills

Video channel communication

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Banking Zebulon, GA, US

United Bank

Who We Are:

United Bank offers exciting career opportunities and has a unique company mission and culture. We are an innovative and growing 120-year-old, $2.4 billion Community Bank, that proudly provides Signature Service to our customers, in 19 locations and 11 counties, throughout Middle Georgia.

• Competitive benefit package. Benefits include: paid employee health insurance, dental insurance, vision insurance, short-term disability insurance, paid long-term disability insurance, paid life insurance, 401(k) plan with employer contributions, Employee Stock Ownership Plan (ESOP) with employer contributions, flexible spending account (FSA), wellness program, employee assistance program, vacation time, sick time, paid federal holidays, and other unique perks.
• Flexibility

Full-Time Interactive Teller - 6:45-3:15pm, 7:00-3:30, or 8:00-4:30 day shift and Rotating Weekends.

Job Summary:

Handles all phases of teller transactions associated with checking, savings and various type payments (loan, credit card, utility, etc.) initiated from the Interactive Teller Machines. Follows teller operating policies, assesses risk of presented transactions, and takes steps to minimize loss in ITM transactions. Provides quality customer service: while promoting the bank's services. Serves as an ambassador for alternative delivery channels.

General Description/Duties:

• Handles all phases of teller transactions including but not limited to checking, savings, loans and credit cards. Accepts cash and checks for deposit, cashes checks and savings withdrawals within designated limit, and escalates to others when applicable.
• Verifies endorsements as required by teller operational policies.
• Reports suspicious activity through proper channels.
• Follows policies and procedures set forth by the bank. Demonstrates solid understanding of fraud and other risks associated with ITM transactions.
• Provides high level of quality customer service according to Signature Service guidelines.
• Complies with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act.
• Performs other duties requested by a supervisor relating to the bank and its functions.

Requirements:

• Display a professional demeanor with a personality that connects with customers.
• Possess interpersonal communication skills particularly effective in a video channel.
• Knowledge of bank operations, bank products and services preferred.
• Possess ability to ensure compliance with established bank policies and procedures.
• Possess high analytical skills to solve a wide variety of practical and customer service problems in an unsupervised setting.
• Possess ability to perform within a complex, multi-functional technical environment; demonstrate the ability to process and complete teller transactions in a non-traditional teller environment while offering Signature Service that promotes ongoing ITM usage.
• Ability to assess risk, exercise discretion and handle sensitive and confidential issues.