Interactive Teller - Zebulon, Ga (Day Shift w/ Rotating Weekend)

Automatic Data Processing, Inc.; Zebulon (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) with employer contributions

ESOP with employer contributions

FSA

Wellness program

EAP

Vacation time

Sick time

Paid holidays

Flexible scheduling

Job summary

United Bank in Zebulon, GA is seeking a Full-Time Interactive Teller to cover multiple day shifts (6:45-3:15, 7:00-3:30, or 8:00-4:30) with rotating weekends. You will handle teller transactions, promote the bank’s services, and serve as an ambassador for alternative delivery channels.

The role requires strong customer service, professional demeanor, solid communication, risk awareness, and the ability to operate in a non-traditional teller environment while ensuring compliance with banking

Qualifications

• Professional demeanor that connects with customers.
• Effective communication for video channels.
• Knowledge of bank operations and services preferred.

Responsibilities

• Handle all phases of teller transactions via Interactive Teller Machines.
• Verify endorsements and process deposits/withdrawals within designated limits.
• Report suspicious activity and comply with banking regulations.
• Provide high level customer service and promote Signature Service.

Skills

Interpersonal skills

Video communication

Attention to detail

Risk assessment

Customer service

Analytical skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Banking Zebulon, GA, US

3 days ago Requisition ID: 2033

United Bank

Who We Are:

United Bank offers exciting career opportunities and has a unique company mission and culture. We are an innovative and growing 120-year-old, $2.4 billion Community Bank, that proudly provides Signature Service to our customers, in 19 locations and 11 counties, throughout Middle Georgia.

• Competitive benefit package.
• paid employee health insurance
• dental insurance
• vision insurance
• short-term disability insurance
• paid long-term disability insurance
• paid life insurance
• 401(k) plan with employer contributions
• Employee Stock Ownership Plan (ESOP) with employer contributions
• flexible spending account (FSA)
• wellness program
• employee assistance program
• vacation time
• sick time
• paid federal holidays
• other unique perks.
• Flexibility

Full-Time Interactive Teller - 6:45-3:15pm, 7:00-3:30, or 8:00-4:30 day shift and Rotating Weekends.

Job Summary:

Handles all phases of teller transactions associated with checking, savings and various type payments (loan, credit card, utility, etc.) initiated from the Interactive Teller Machines. Follows teller operating policies, assesses risk of presented transactions, and takes steps to minimize loss in ITM transactions. Provides quality customer service: while promoting the bank’s services. Serves as an ambassador for alternative delivery channels.

General Description/Duties:

• Handles all phases of teller transactions including but not limited to checking, savings, loans and credit cards. Accepts cash and checks for deposit, cashes checks and savings withdrawals within designated limit, and escalates to others when applicable.
• Verifies endorsements as required by teller operational policies.
• Reports suspicious activity through proper channels.
• Follows policies and procedures set forth by the bank. Demonstrates solid understanding of fraud and other risks associated with ITM transactions.
• Provides high level of quality customer service according to Signature Service guidelines.
• Complies with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act.
• Performs other duties requested by a supervisor relating to the bank and its functions.

Requirements:

• Display a professional demeanor with a personality that connects with customers.
• Possess interpersonal communication skills particularly effective in a video channel.
• Knowledge of bank operations, bank products and services preferred.
• Possess ability to ensure compliance with established bank policies and procedures.
• Possess high analytical skills to solve a wide variety of practical and customer service problems in an unsupervised setting.
• Possess ability to perform within a complex, multi-functional technical environment; demonstrate the ability to process and complete teller transactions in a non-traditional teller environment while offering Signature Service that promotes ongoing ITM usage.
• Ability to assess risk, exercise discretion and handle sensitive and confidential issues.