PT Interactive Teller - Zebulon, Ga (4pm-8pm with weekends )

United Bank Corporation; Georgia; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive benefits

Flexibility

Job summary

United Bank in Zebulon, GA seeks an Interactive Teller for part-time hours 4pm-8pm with weekends. The role handles all teller transactions via ITM, promotes Signature Service, and serves as a bank channel ambassador.

Candidates should have strong customer service and interpersonal skills, knowledge of bank operations, and the ability to assess risk in a non-traditional teller environment. Compliance with bank policies is essential.

Qualifications

• Professionally engaging with customers.
• Strong interpersonal communication in video channel.
• Knowledge of bank products and services preferred.
• Ability to ensure compliance with bank policies and procedures.

Responsibilities

• Handle all phases of teller transactions including deposits and withdrawals.
• Verify endorsements and monitor for suspicious activity.
• Maintain high level of customer service per Signature Service guidelines.
• Follow Federal and State banking laws and regulations.

Skills

Customer service

Interpersonal skills

Bank operations

Risk assessment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PT Interactive Teller - Zebulon, Ga (4pm-8pm with weekends )

Part Time Banking Zebulon, GA, US

30+ days ago Requisition ID: 1966

United Bank

Who We Are:

United Bank offers exciting career opportunities and has a unique company mission and culture. We are an innovative and growing 120-year-old, $2.4 billion Community Bank, that proudly provides Signature Service to our customers, in 19 locations and 11 counties, throughout Middle Georgia.

• Competitive benefit package. Benefits include: paid employee health insurance, dental insurance, vision insurance, short-term disability insurance, paid long-term disability insurance, paid life insurance, 401(k) plan with employer contributions, Employee Stock Ownership Plan (ESOP) with employer contributions, flexible spending account (FSA), wellness program, employee assistance program, vacation time, sick time, paid federal holidays, and other unique perks.
• Flexibility

Interactive Teller

Job Summary:

Handles all phases of teller transactions associated with checking, savings and various type payments (loan, credit card, utility, etc.) initiated from the Interactive Teller Machines. Follows teller operating policies, assesses risk of presented transactions, and takes steps to minimize loss in ITM transactions. Provides quality customer service: while promoting the bank’s services. Serves as an ambassador for alternative delivery channels.

General Description/Duties:

• Handles all phases of teller transactions including but not limited to checking, savings, loans and credit cards. Accepts cash and checks for deposit, cashes checks and savings withdrawals within designated limit, and escalates to others when applicable.
• Verifies endorsements as required by teller operational policies.
• Reports suspicious activity through proper channels.
• Follows policies and procedures set forth by the bank. Demonstrates solid understanding of fraud and other risks associated with ITM transactions.
• Provides high level of quality customer service according to Signature Service guidelines.
• Complies with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act.
• Performs other duties requested by a supervisor relating to the bank and its functions.

Requirements:

• Display a professional demeanor with a personality that connects with customers.
• Possess interpersonal communication skills particularly effective in a video channel.
• Knowledge of bank operations, bank products and services preferred.
• Possess ability to ensure compliance with established bank policies and procedures.
• Possess high analytical skills to solve a wide variety of practical and customer service problems in an unsupervised setting.
• Possess ability to perform within a complex, multi-functional technical environment; demonstrate the ability to process and complete teller transactions in a non-traditional teller environment while offering Signature Service that promotes ongoing ITM usage.
• Ability to assess risk, exercise discretion and handle sensitive and confidential issues.