Evening Interactive Teller — ITM Banking Specialist

ADP, Inc.; Zebulon (GA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Competitive benefit package

Flexibility

Job summary

United Bank in Zebulon, GA seeks an Interactive Teller to manage teller transactions via ITM channels, including deposits and transfers, while delivering Signature Service to customers. The role emphasizes risk awareness and adherence to banking regulations.

The position requires handling evening shifts 11:30pm–8pm with rotating weekends, offering opportunities to promote bank services and provide exceptional customer experiences.

Qualifications

• Display a professional demeanor with a personality that connects with customers.
• Effective interpersonal communication, especially in a video channel.
• Knowledge of bank operations and services is preferred.
• Ability to ensure compliance with bank policies and procedures.
• High analytical skills to solve a variety of practical and customer service problems.
• Ability to operate in a complex, multi-functional technical environment with ITM transactions.

Responsibilities

• Handle teller transactions including checking, savings, loans, and credit cards.
• Accept cash and checks, cash checks and withdrawals within set limits.
• Verify endorsements and report suspicious activity.
• Follow bank policies and understand fraud risks in ITM transactions.
• Provide high quality customer service and promote bank services.

Skills

Professional demeanor

Interpersonal communication

Bank operations knowledge

Policy/compliance awareness

Analytical problem solving

Multi-functional ITM environment

Job description

United Bank in Zebulon, GA seeks an Interactive Teller to manage teller transactions via ITM channels, including deposits and transfers, while delivering Signature Service to customers. The role emphasizes risk awareness and adherence to banking regulations.

The position requires handling evening shifts 11:30pm–8pm with rotating weekends, offering opportunities to promote bank services and provide exceptional customer experiences.