Intensive Recovery Support Coordinator II

Park Center Inc.; Nashville (TN); Hybrid; USD 33,000 - 35,000; Full time

Job summary

Park Center Inc. in Nashville seeks an Intensive Recovery Support Coordinator II to lead recovery-oriented, housing-focused intensive case management within a Permanent Supportive Housing program.

You will collaborate with a PSH team and community partners to support residents toward independent living and wellness. The role emphasizes cultural competence, trauma-informed practices, and coordination of services including TennCare authorizations; the position may involve field work and shared

Qualifications

• Bachelor’s degree required; Social Work or Human Services preferred or equivalent practical experience.
• 3+ years of experience in human services.
• Valid Tennessee Driver’s License and proof of personal automobile insurance.
• Strong written and verbal communication skills; computer literacy.

Responsibilities

• Assist residents as they transition from a supported housing environment to independent living.
• Meet with members three times a week to maintain housing stability.
• Provide trauma-informed, recovery-oriented tenancy support.
• Develop and submit TennCare authorizations for continued enrollment in services.
• Maintain documentation for agency and funding requirements.
• Collaborate with staff and partners to coordinate care across services.

Skills

Experience in human services

Strong recovery support competencies

Written and verbal communication

Computer literacy

Education

Bachelor's degree in Social Work or Human Services

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intensive Recovery Support Coordinator II

2 days ago Requisition ID: 1137

Salary Range: $23.71 To $25.13 Hourly

Job Title

Intensive Recovery Support Coordinator II

Reports to:

FLSA / WAGE

23.71 - $25.13 per hour

Original Date:

December 2025

Revised:

JOB SUMMARY

This position is an advanced practitioner of recovery support services in a Permanent Supportive Housing program model, within the intensive housing services. The Intensive Recovery Support Coordinator will serve Park Center members as a member of a recovery-oriented, housing-focused intensive case management (ICM) team.

ESSENTIAL FUNCTIONS

• Value cultural competence and diversity
• Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.
• Take deliberate steps to increase their own cultural competency by attending trainings , events, discussions, workshops, etc.
• Member Support Duties:
• Assist and support residents as they transition from a supported housing environment to living independently in a new housing environment
• Meet with members three (3) times a week to ensure that they are maintaining their housing stability
• Engage residents in vivo utilizing a trauma lens and cultural humility to quickly establish trust and build rapport.
• Provide recovery-oriented tenancy support by taking a strength-based, person-centered approach.
• Partner with PSH members to help them achieve goals that are personally meaningful to them, extending beyond those areas traditionally addressed by clinical care.
• Support PSH members in recovery by offering experience with whole health recovery that includes addressing wellness of both mind and body.
• Assist members in developing basic ADLs and create innovative solutions to assisting members with developing alternative ADLs.
• Coach PSH members on independent living skills, connect with community resources, and develop systems to support sustainability.
• Encourage PSH members to engage with their community through employment, volunteering, and/or recreational/social activities.
• Assist PSH members with developing interpersonal skills to connect with their housemates and neighbors, and to expand their natural support system.
• Create, maintain, and review documentation for agency and funding requirements within all designated deadlines.
• Develop and submit TennCare authorizations for members in intensive services for their continued enrollment in services
• Public/Staff Relations:
• Communicate with internal and external partners utilizing telephone, email , and chat .
• Communicate regularly with the Permanent Supportive Housing team to meet the needs of residents.
• Develop effective working relationships with human services organizations.
• Work with community mental health partners to develop interagency channels of communication
• Attend community mental health partners staffing for members enrolled in services to ensure continuity of care across agencies
• Other duties as member of the Permanent Supportive Housing team:
• Attend all staff and supervision meetings.
• Assist with program events and outings.
• Participate in on-call rotation.
• De-escalate crisis situations and act as support for crisis situations.
• Maintain schedule flexibility in the event of after-hours responsibilities.
• Maintain good attendance and inform supervisor in advance of time off.
• Complete Relias Learning courses by deadline.
• Follow all Personnel Policies and uphold Park Center’s Code of Ethics.
• Perform all other duties assigned.

QUALIFICATIONS

• Must have at least 3 years’ experience working in a human services field.
• Able to demonstrate strong recovery support competencies and ethical behaviors.
• Must have proven written and verbal communication skills and computer literacy.
• Bachelor’s degree required, Social Work or Human Services degree preferred or equivalent practical experience
• Must have a valid Tennessee Driver’s License.
• Must be able to show proof of personal automobile insurance.

WORKING CONDITIONS

• Modified remote work available for this position, shared workstation in office.
• Able to operate with many distractions.
• Routine office environment.
• Able/willing to use vehicle to transport members.
• Able/willing to operate a large van/bus to transport clients.

PHYSICAL DEMANDS

• The ability to communicate effectively in written and oral form .
• The ability to navigate stairs and uneven terrain.
• The ability to operate with many distractions .
• The ability to use vehicle to travel to different sites.

The physical demands described here are representative of those that must be met by any employee to perform the essential functions of their job at Park Center. Reasonable accommodations, physical or otherwise, may be made to enable individuals with disabilities to perform essential functions.

DIRECT REPORTS

• This position has no direct reports.

SCHEDULE

WORK LOCATION

• Hybrid: field work in Nashville, TN, shared office space, remote office capability

DISCLAIMER

This job description is not intended to be all-inclusive, and the employee will be expected to perform other reasonably related duties as assigned. Park Center reserves the right to revise or change job tasks and responsibilities.