Peer Recovery Support Coordinator II

Park Center; Nashville (TN); Hybrid; USD 33,000 - 35,000; Full time

Job summary

Park Center in Nashville, TN seeks a Peer Recovery Support Coordinator II to provide advanced recovery support within a Permanent Supportive Housing program, using Housing First and Sober Living options as part of an intensive case management team.

The role emphasizes trauma-informed engagement, strengths-based tenancy support, and collaboration with community partners, while ensuring required documentation and program outcomes are met.

Qualifications

• Must identify as a person in recovery from mental illness, addiction, or both.
• Must be certified by Tennessee as a Peer Recovery Specialist (CPRS) or be willing to obtain that credential within 90 days of hire.
• Must have at least 1 year of experience working in a peer recovery support role.
• Must have at least 3 years’ experience working in a human services field.
• Able to demonstrate strong peer support competencies and ethical behaviors.
• Must have proven written and verbal communication skills and computer literacy.
• High school diploma or equivalent required.
• Bachelor’s degree in a human services field preferred; experience in a peer support role may be substituted for college degree.
• Must have a valid Tennessee Driver’s License.
• Must have a able to show proof of personal automobile insurance.

Responsibilities

• Value cultural competence and diversity and collaborate with staff, members, and community to gain diverse perspectives.
• Engage residents with a trauma-informed approach to build trust and rapport.
• Provide recovery-oriented tenancy support using strengths-based, person-centered methods.
• Support PSH members in whole health recovery, addressing mind and body wellness.
• Assist PSH members in developing interpersonal skills, community engagement, and sustainable supports.
• Create, maintain, and review documentation for agency and funding requirements by deadlines.
• Communicate with internal and external partners by telephone, email, and chat and develop relationships with human services organizations.
• Attend staff and supervision meetings; assist with program events and outings; participate in on-call rotation.
• Maintain attendance and complete Relias Learning courses by deadline; follow Park Center policies and ethics.
• Perform all other duties as assigned.

Skills

Peer support competencies

Communication skills

Computer literacy

Education

High school diploma or equivalent

Bachelor’s degree in a human services field preferred

Job description

Job Summary

This position is an advanced practitioner of peer recovery support services in a Permanent Supportive Housing program model, offering both Housing First and Sober Living options. The Peer PSH Coordinator will serve Park Center members as a member of a recovery-oriented, housing-focused intensive case management (ICM) team.

Job Title

Peer Recovery Support Coordinator II

Reports To

Permanent Supportive Housing Supervisor

FLSA

Non-Exempt/ $23.71 - $25.13 per hour

Orig. Date

October 2012

Revised

May 2024

Job Summary

This position is an advanced practitioner of peer recovery support services in a Permanent Supportive Housing program model, offering both Housing First and Sober Living options. The Peer PSH Coordinator will serve Park Center members as a member of a recovery-oriented, housing-focused intensive case management (ICM) team.

Essential Functions

• Value cultural competence and diversity
  • Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.
  • Take deliberate steps to increase their own cultural competency by attending trainings, events, discussions, workshops, etc.
• Member Support Duties:
  • Engage residents in vivo utilizing a trauma lens and cultural humility to quickly establish trust and build rapport.
  • Provide recovery-oriented tenancy support taking a strengths-based, person-centered approach.
  • Partner with PSH members to help them achieve goals that are personally meaningful to them, extending beyond those areas traditionally addressed by clinical care.
  • Support PSH members in recovery by offering experience with whole health recovery that includes addressing wellness of both mind and body.
  • Provide insight into the experience of internalized stigma and how to combat it, sharing personal experience of moving from hopelessness to hope.
  • Coach PSH members on independent living skills, connect with community resources, and develop systems to support sustainability.
  • Encourage PSH members to engage with their community through employment, volunteering, and/or recreational/social activities.
  • Assist PSH members with developing interpersonal skills to connect with their housemates and neighbors, and to expand their natural support system.
• Create, maintain, and review documentation for agency and funding requirements within all designated deadlines.
• Public/Staff Relations:
  • Communicate with internal and external partners utilizing telephone, email, and chat.
  • Communicate regularly with the Permanent Supportive Housing team to meet the needs of residents.
  • Develop effective working relationships with human services organizations.
  • Value cultural competence and diversity
  • Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.
  • Take deliberate steps to increase own cultural competency by attending trainings, events, discussions, workshops, etc.
  • Other duties as member of the Permanent Supportive Housing team:
    • Attend all staff and supervision meetings.
    • Assist with program events and outings.
    • Participate in on-call rotation.
    • Maintain schedule flexibility in the event of after-hours responsibilities.
    • Maintain good attendance and informs supervisor in advance of time off.
    • Complete Relias Learning courses by deadline.
    • Follow all Personnel Policies and uphold Park Center’s Code of Ethics.
    • Perform all other duties assigned.

Qualifications

• Must identify as a person in recovery from mental illness, addiction, or both.
• Must be certified by Tennessee as a Peer Recovery Specialist (CPRS) or be willing to obtain that credential within 90 days of hire.
• Must have at least 1 year of experience working in a peer recovery support role.
• Must have at least 3 years’ experience working in a human services field.
• Able to demonstrate strong peer support competencies and ethical behaviors.
• Must have proven written and verbal communication skills and computer literacy.
• High school diploma or equivalent required.
• Bachelor’s degree in a human services field preferred; experience in a peer support role may be substituted for college degree.
• Must have a valid Tennessee Driver’s License.
• Must have a able to show proof of personal automobile insurance.

WORKING CONDITIONS

• Modified remote work available for this position, shared workstation in office.
• Able to operate with many distractions.
• Routine office environment.
• Able/willing to use vehicle to transport members.
• Able/willing to operate a large van/bus to transport clients.

PHYSICAL DEMANDS

• The ability to communicate effectively in written and oral form.
• The ability to navigate stairs and uneven terrain.
• The ability to operate with many distractions.
• The ability to use vehicle to travel to different sites.

The physical demands described here are representative of those that must be met by any employee to perform the essential functions of their job at Park Center. Reasonable accommodations, physical or otherwise, may be made to enable individuals with disabilities to perform essential functions.

SCHEDULE

• Monday to Friday,

WORK LOCATION

• Hybrid: field work in Nashville, TN, shared office space, remote office capability

DISCLAIMER

This job description is not intended to be all-inclusive and the employee will be expected to perform other reasonably related duties as assigned. Park Center reserves the right to revise or change job tasks and responsibilities.

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