Integrations Technical Leader

Davita Inc.; Boston (MA); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading technology company is looking for an Integration Technical Leader to drive consumer integrations and enhance documentation and testing frameworks. This role requires over 10 years of experience in integration development and engineering, advocating for consumer needs while supporting cloud services. Join a dynamic team committed to innovation and collaboration in a remote/hybrid environment.

Qualifications

• 10+ years experience in integration development, software engineering, consumer advocacy.
• Experience designing and maintaining testing frameworks for integrations.
• Experience supporting cloud-based platforms and services.

Responsibilities

• Lead all aspects of consumer integrations and support Talos Cloud Services.
• Craft and maintain integration documentation; design testing infrastructures.
• Act as a consumer advocate communicating needs to internal teams.

Skills

Technical writing

Problem-solving

Collaboration

Cloud services support

Education

Master's or Bachelor's degree in Computer Science

Job description

The application window is expected to close on June 20, 2025. The job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This role is remote / hybrid with a preference for candidates from the following metro areas: Fulton, MD, Austin TX, Boston MA, RTP NC, SJC / Bay area CA, or Seattle WA

Meet the Team

Are you interested in solving dynamic cybersecurity problems? Are you passionate about building systems to handle tons of data that is constantly growing?

Come join Cisco's Talos organization focusing on software development, AI innovations, and solution architecture as we create and innovate critical software pieces of our security backend systems by the best and brightest engineers.

Talos Development & Engineering organization plays a pivotal role in providing critical security intelligence, data, and tools to both the research teams and Cisco XDR, Meraki, Secure Access, Security Email, Secure Web, enterprise networking, and firewall products to protect our enterprise customers from cyberattacks by providing detection capabilities via hosted services in the cloud.

Your Impact

We are seeking an expert and motivated Integration Technical Leader to lead all aspects of consumer integrations while also acting as a key resource for internal teams leveraging Talos Cloud Services. The Technical Leader will craft and maintain documentation, design testing infrastructures, and advocate for consumer needs with internal development teams. Additionally, this Integration Leader will provide technical on support to Talos teams in effectively employing Talos Cloud Services, ensuring alignment and seamless operations across teams.

Consumer Integration Documentation

Craft, update, and maintain detailed documentation on customer integrations, including setup guides, trouble-shooting resources, and technical specifications. Ensure documentation is user-friendly, comprehensive, and accessible to both technical and non-technical personnel. Establish and enforce standards and best practices for integration documentation.

Consumer Testing Infrastructure

Design, develop, and maintain robust testing infrastructure to simulate consumer environments and validate integration solutions. Collaborate with consumers to ensure the testing infrastructure meets their requirements and use cases. Continuously improve and optimize testing environments for scalability, reliability, and ease of use.

Consumer Advocacy

Act as a representative of consumer needs, ensuring their requirements, challenges, and feedback are effectively communicated to internal development teams. Partner with product managers, engineers, and others to ensure integration solutions align with consumer expectations. Provide actionable recommendations to internal teams based on insights gathered from consumer interactions and testing outcomes.

Support for Talos Cloud Services

Provide technical guidance and mentorship, supporting internal Talos teams in using Talos Cloud Services. Assist with trouble-shooting, onboarding, and adoption of Talos Cloud Services across internal teams. Develop and maintain documentation and training materials to facilitate the effective use of Talos Cloud Services. Serve as a Lead resource for Cisco internal teams, ensuring alignment between Talos Cloud Services capabilities and organizational needs.

Minimum Qualifications

*10+ years experience in integration development. software engineering, consumer advocacy in an engineering environment, or related experience

*Experience designing and maintaining testing frameworks for integrations

*Experience supporting cloud-based platforms and services, preferably Talos Cloud Services or similar

*Technical writing and documentation experience

*Master's or Bachelor's degree in Computer Science, Information Technology, or a related field

Preferred Qualifications

*Familiarity with APIs, REST/gRPC protocols, and cloud services

*Excellent problem-solving and trouble-shooting abilities

*Superb communication and collaboration skills

*Experience working directly with consumers or internal teams in a technical support role

*Familiarity with Talos Cloud Services or equivalent cloud platforms

*Certification in integration platforms or cloud services technologies

*Experience with agile workflows and cross-functional collaboration

Why Cisco

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.