Principal Technical Consultant (Integrations/AI), Platform Products Expert Implementation Services

ServiceNow; Florida; Remote; USD 100,000 - 130,000; Full time

Job summary

A leading company in Cloud Computing and IT Services is seeking a seasoned integration specialist to design and implement integrations for ServiceNow. This role offers remote flexibility and the chance to work with cutting-edge AI technology while collaborating in a diverse team environment. Ideal candidates will have extensive experience in integration technologies and hold relevant ServiceNow certifications.

Benefits

Flexible Work Arrangements

Career Advancement Opportunities

Qualifications

• At least 8 years of experience with complex integration technologies.
• Maintain multiple ServiceNow certifications.

Responsibilities

• Design and implement integrations between ServiceNow and third-party software.
• Act as a subject matter expert in resolving complex user issues.

Skills

Javascript

Integration Technologies

Consultation Skills

Education

ServiceNow Certified Application Developer (CAD)

ServiceNow Mainline CIS Certifications

Tools

REST

SOAP

Middleware

SaaS

Job description

Employer Industry: Cloud Computing and IT Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with flexible work arrangements
- Engage in cutting-edge AI technology and integration solutions
- Be part of a collaborative and diverse team environment
- Chance to influence and consult on complex customer environments

What to Expect (Job Responsibilities):
- Design and implement integrations between ServiceNow and third-party software platforms
- Develop integration plans and architectures to enhance customer experiences
- Coordinate with developers to ensure seamless platform functionality
- Act as a subject matter expert in resolving complex user issues related to integrations and AI solutions
- Analyze and improve current system configurations to support customer needs

What is Required (Qualifications):
- At least 8 years of configuration/development experience with complex integration technologies
- Maintain at least 2 ServiceNow mainline CIS certifications and ServiceNow Certified Application Developer (CAD) certification
- Extensive experience with integration technologies including REST/SOAP, middleware, and SaaS
- Strong Javascript skills with practical experience
- Proven ability to influence and consult in complex customer environments

How to Stand Out (Preferred Qualifications):
- Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent
- Knowledge of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI
- Experience with Self Hosted implementations and Domain Separation
- Strong interpersonal skills and a customer-centric attitude
- Ability to mentor and develop talent within a team

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