Integration Project Manager

Firstcall Mechanical Group; North Carolina; À distance; USD 120 000 - 160 000; Plein temps

Résumé du poste

FirstCall Group is seeking an Integration Project Manager to lead the year‑1 transition for newly acquired partners. You will work closely with founders, regional leadership, and the Head of Integration to ensure a smooth integration and rapid value realization.

You’ll own the end-to-end integration lifecycle, shaping the playbook, driving back-office uploads, and aligning cross‑functional teams across payroll, IT, finance and operations.

Qualifications

• 5+ years of experience leading cross-functional initiatives spanning HR, finance, IT and operations.
• Comfortable briefing senior leadership with concise documents and decisions.
• Proven ability to manage complex integrations with measurable outcomes.
• Ability to travel and spend substantial time on-site at acquired locations.

Responsabilités

• Own the year 1 lifecycle for new partners from pre-close planning to month 12 close.
• Translate due-diligence findings into an actionable integration plan.
• Lead back-office integrations across payroll, benefits, finance, safety, insurance, fleet and IT.
• Benchmark 3-year goals, perform SWOT analyses, and plan commercial handoffs.
• Develop a day-100 to day-365 plan balancing process discipline with business needs.
• Monitor KPI retention across technicians, leaders and customers and address risks.

Connaissances

Cross-functional leadership

Project management

Communication with senior leadership

Time management

Travel readiness

Description du poste

Job Details

Level: Experienced, Job Location: IPM - NC - NC, FirstCall Group

Role:Integration Project Manager

Location: North Carolina,[Flexible / Home-based] with significant travel toacquiredlocations (est.50–75%duringactiveintegrations)

Who We Are

FirstCall Group is a national commercial HVAC and mechanical services platform built on strong local brands.We partner with strong local brands to build durable partnerships with our teams and our customers, ensuring our customers’ facilities are taken care of at the highest level.We grow two ways: organically and byacquiringexcellent local businesses andcreating a network where the whole is greater than the sum of our parts.

The Role

We are hiringIntegration Project Managersto ensure our new partners have a successful transition to becomingsuccessfulFirstCalloperating companiesasa partofournational network.The Integration Project Manager owns the year1 transition plan; working shoulder-to-shoulder with the acquired leadership team, the Regional VP who the acquired business reports to, and theHeadof Integration who owns the playbook.

What makes this role different?

• You own the whole integration process.From close throughyear 1,you’releading the process that turns our new acquisitions into true FirstCall operating partners. Success is visible and measurable.
• You work alongside owners.Founders who just sold theirlife’swork, RVPs with P&L ownership, and platform executives.You’llensure integration efforts work towards a strategic end, not just a tactical one.
• You’rebuilding the machine.Our integration is a repeatable operating system that still honors the unique strengths and needs of each business weacquire. As we continue to sharpen our approach, your field experience will shape the playbook.

What You’ll Own

Project Leadership:own the year 1 lifecycle for new partners, from pre-close planning, administrative integration, cultural integration,operating integrationand project close.

• Playbook Design:translate diligence findings into the integration project plan that combines our repeatable approach with the unique needs of the partnership
• Stabilization:Partner with functional owners toimplement back-office integration across payroll, benefits, finance, safety, insurance, fleet, and IT in the first 100 days; plugging new partners into the support we offer swiftly and smoothly
• Strategy Building:workwith operations leadership to benchmark 3-year goals, SWOT analysis, hot-button issues, and commercial handoff planning.
• Operations and CulturalTransition:Create the plan for days 100-365, where cultural integration, value-creation opportunities, and commercial activation take shape.
• KPI Vigilance:Tracking retention across technicians, leaders, and customers against baselines, and tackling risks early to ensure deal value stays strong
• Meaningful Closeout:formally close the integration project at Month 12; planning for unresolved items, documenting lessons learned, and transitioning ownership cleanly.

Organizational Alignment

The Integration Project Manager reports to the Head of Integration.

Qualifications: The Right Candidate – Knowledge, Skills, Abilities

• 5+years of experienceleading cross-functional initiatives spanning functions like HR, Finance, IT,andOperations with measurable outcomes and deadline compliance
• Mechanical services industry, M&Aand/or integration experience preferred
• Comfortable with P&L structure,strong business acumen, andstandardKPIs
• Experience withproject management practices, systems, and software applications
• Familiarity with stage gate operating models
• Ability to briefsenior leadership concisely, write documents that drive decisions, and hold owners accountable to commitments
• Abilitytotravel andspend substantial time on-site atacquiredlocations across the U.S., especially in the first 100 days of eachintegration

Behavioral Characteristics

• Highly Organized–strong time management, documentation, and recordkeeping
• Detail-Oriented–high levelof discipline at every stage of the process
• Relational -Influence without authority; interpersonal skills, High EQ
• Adaptable -Balance process discipline withsolidjudgement
• Effective Communicator –At all levels of the organization
• Tenacity –navigate obstacles anddrivesthe project towards intended outcomes
• Approachable -buildtrust and rapport quickly

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.