Integration Project Manager

FIRSTCALL MECHANICAL GROUP LLC; North Carolina; Remote; USD 95,000 - 140,000; Full time

Job summary

FIRSTCALL MECHANICAL GROUP LLC is seeking an Integration Project Manager to lead the year-one integration for new partners. You will collaborate with acquired leadership, regional VP, and the Head of Integration to implement a repeatable playbook.

You will drive pre-close planning, cultural integration, and operating transition while monitoring KPIs and ensuring a smooth closeout at Month 12. This role involves significant travel across acquired sites in the U.S. and flexible/home-based work.

Qualifications

• 5+ years leading cross-functional initiatives spanning multiple functions with measurable outcomes.
• Experience in mechanical services, M&A and/or integration is preferred.
• Comfortable with P&L structure, strong business acumen, and standard KPIs.
• Experience with project management practices, systems, and software applications.
• Willingness to travel and spend significant time on-site at acquired locations across the U.S., especially in the first 100 days.

Responsibilities

• Own the year 1 integration lifecycle for new partners from pre-close planning to close.
• Design and translate diligence findings into a repeatable integration project plan.
• Stabilize back-office functions across payroll, benefits, finance, safety, insurance, fleet and IT within 100 days.
• Benchmark 3-year goals with operations leadership and plan handoffs to commercial teams.
• Coordinate organizational alignment under the Head of Integration and ensure timely communications.

Skills

Cross-functional initiatives

Project management

Travel to acquired locations

Job description

Job Details

Level: Experienced, Job Location: IPM - NC - NC, FirstCall Group

Role:Integration Project Manager

Location: North Carolina,[Flexible / Home-based] with significant travel toacquiredlocations (est.50–75%duringactiveintegrations)

Who We Are

FirstCall Group is a national commercial HVAC and mechanical services platform built on strong local brands.We partner with strong local brands to build durable partnerships with our teams and our customers, ensuring our customers’ facilities are taken care of at the highest level.We grow two ways: organically and byacquiringexcellent local businesses andcreating a network where the whole is greater than the sum of our parts.

The Role

We are hiringIntegration Project Managersto ensure our new partners have a successful transition to becomingsuccessfulFirstCalloperating companiesasa partofournational network.The Integration Project Manager owns the year1 transition plan; working shoulder-to-shoulder with the acquired leadership team, the Regional VP who the acquired business reports to, and theHeadof Integration who owns the playbook.

What makes this role different?

• You own the whole integration process.From close throughyear 1,you’releading the process that turns our new acquisitions into true FirstCall operating partners. Success is visible and measurable.
• You work alongside owners.Founders who just sold theirlife’swork, RVPs with P&L ownership, and platform executives.You’llensure integration efforts work towards a strategic end, not just a tactical one.
• You’rebuilding the machine.Our integration is a repeatable operating system that still honors the unique strengths and needs of each business weacquire. As we continue to sharpen our approach, your field experience will shape the playbook.

What You’ll Own

Project Leadership:own the year 1 lifecycle for new partners, from pre-close planning, administrative integration, cultural integration,operating integrationand project close.

• Playbook Design:translate diligence findings into the integration project plan that combines our repeatable approach with the unique needs of the partnership
• Stabilization:Partner with functional owners toimplement back-office integration across payroll, benefits, finance, safety, insurance, fleet, and IT in the first 100 days; plugging new partners into the support we offer swiftly and smoothly
• Strategy Building:workwith operations leadership to benchmark 3-year goals, SWOT analysis, hot-button issues, and commercial handoff planning.
• Operations and CulturalTransition:Create the plan for days 100-365, where cultural integration, value-creation opportunities, and commercial activation take shape.
• KPI Vigilance:Tracking retention across technicians, leaders, and customers against baselines, and tackling risks early to ensure deal value stays strong
• Meaningful Closeout:formally close the integration project at Month 12; planning for unresolved items, documenting lessons learned, and transitioning ownership cleanly.

Organizational Alignment

The Integration Project Manager reports to the Head of Integration.

Qualifications: The Right Candidate – Knowledge, Skills, Abilities

• 5+years of experienceleading cross-functional initiatives spanning functions like HR, Finance, IT,andOperations with measurable outcomes and deadline compliance
• Mechanical services industry, M&Aand/or integration experience preferred
• Comfortable with P&L structure,strong business acumen, andstandardKPIs
• Experience withproject management practices, systems, and software applications
• Familiarity with stage gate operating models
• Ability to briefsenior leadership concisely, write documents that drive decisions, and hold owners accountable to commitments
• Abilitytotravel andspend substantial time on-site atacquiredlocations across the U.S., especially in the first 100 days of eachintegration

Behavioral Characteristics

• Highly Organized–strong time management, documentation, and recordkeeping
• Detail-Oriented–high levelof discipline at every stage of the process
• Relational -Influence without authority; interpersonal skills, High EQ
• Adaptable -Balance process discipline withsolidjudgement
• Effective Communicator –At all levels of the organization
• Tenacity –navigate obstacles anddrivesthe project towards intended outcomes
• Approachable -buildtrust and rapport quickly

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.