Integration Project Manager

FirstCall Group; Georgia; On-site; USD 120,000 - 160,000; Full time

Job summary

FirstCall Group is hiring Integration Project Managers to support our national network as new partners transition into FirstCall operating companies. You own the year 1 transition plan and lead the integration with acquired leadership, the Regional VP, and the Head of Integration.

You’ll own the full lifecycle, design the playbook, ensure back-office integration in the first 100 days, and track KPI risks to protect deal value. Travel is substantial across the U.S. during the initial phase.

Qualifications

• 5+ years leading cross-functional initiatives spanning HR, Finance, IT and Operations with measurable outcomes and deadlines.
• Experience with integration projects, M&A or operating-model transitions preferred.
• Comfortable briefing senior leadership and translating diligence findings into a plan.

Responsibilities

• Project Leadership: own year 1 lifecycle for new partners from pre-close planning to close.
• Playbook Design: translate diligence into the integration project plan.
• Stabilization: implement back-office integration across payroll, benefits, finance, safety, IT in 100 days.
• Strategy Building: benchmark 3-year goals, SWOT, and handoff planning.
• Operations and Cultural Transition: plan days 100–365 for culture and value creation.
• KPI Vigilance: track retention and manage risks to protect deal value.
• Meaningful Closeout: close the integration project at Month 12 and document lessons.

Skills

Cross-functional leadership

Project management

P&L awareness

Travel willingness

Job description

• Location: Texas, North Carolina, and Georgia; [Flexible / Home-based] with significant travel to acquired locations (est. 50–75% during active integrations)

Who We Are

FirstCall Group is a national commercial HVAC and mechanical services platform built on strong local brands. We partner with strong local brands to build durable partnerships with our teams and our customers, ensuring our customers’ facilities are taken care of at the highest level. We grow two ways: organically and by acquiring excellent local businesses and creating a network where the whole is greater than the sum of our parts.

That’s where you come in.

The Role

We are hiring Integration Project Managers to support our new partners as they transition into successful FirstCall operating companies in our national network. The Integration Project Manager owns the year 1 transition plan; working shoulder-to-shoulder with the acquired leadership team, the Regional VP who the acquired business reports to, and the Head of Integration who owns the playbook.

What makes this role different?

• You own the whole integration process. From close through year 1, you’re leading the process that turns our new acquisitions into true FirstCall operating partners. Success is visible and measurable.
• You work alongside owners. Founders who just sold their life’s work, RVPs with P&L ownership, and platform executives. You’ll ensure integration efforts work towards a strategic end, not just a tactical one.
• You’re building the machine. Our integration is a repeatable operating system that still honors the unique strengths and needs of each business we acquire. As we continue to sharpen our approach, your field experience will shape the playbook.

What You’ll Own

Project Leadership: own the year 1 lifecycle for new partners, from pre-close planning, administrative integration, cultural integration, operating integration and project close.

• Playbook Design: translate diligence findings into the integration project plan that combines our repeatable approach with the unique needs of the partnership
• Stabilization: Partner with functional owners to implement back-office integration across payroll, benefits, finance, safety, insurance, fleet, and IT in the first 100 days; plugging new partners into the support we offer swiftly and smoothly
• Strategy Building: work with operations leadership to benchmark 3-year goals, SWOT analysis, hot-button issues, and commercial handoff planning.
• Operations and Cultural Transition: Create the plan for days 100-365, where cultural integration, value-creation opportunities, and commercial activation take shape.
• KPI Vigilance: Track retention across technicians, leaders, and customers against baselines, and tackle risks early to ensure deal value stays strong
• Meaningful Closeout: formally close the integration project at Month 12; planning for unresolved items, documenting lessons learned, and transitioning ownership cleanly.

Organizational Alignment

The Integration Project Manager reports to the Head of Integration

The Right Candidate – Knowledge, Skills, Abilities

• 5+ years of experience leading cross-functional initiatives spanning functions like HR, Finance, IT, and Operations with measurable outcomes and deadline compliance
• Mechanical services industry, M&A and/or integration experience preferred
• Comfortable with P&L structure, strong business acumen, and standard KPIs
• Experience with project management practices, systems, and software applications
• Familiarity with stage gate operating models
• Ability to brief senior leadership concisely, write documents that drive decisions, and hold owners accountable to commitments
• Ability to travel and spend substantial time on-site at acquired locations across the U.S., especially in the first 100 days of each integration

Behavioral Characteristics

• Highly Organized – strong time management, documentation, and recordkeeping
• Detail-Oriented – high level of discipline at every stage of the process
• Relational - Influence without authority; interpersonal skills, High EQ
• Adaptable - Balance process discipline with solid judgement
• Effective Communicator – At all levels of the organization
• Tenacity – navigate obstacles and drives the project towards intended outcomes
• Approachable - build trust and rapport quick<\/li>

FirstCall does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of FirstCall’s process will be contacted directly by a member of our team. Please note that we are unable to provide individual feedback to all applicants. Applications will stay active in our system for 60 days, and after 60 days applicants will need to reapply for the role.