Integration Consultant-Ohio/PA

DentalMonitoring; Columbus (OH); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Short-Term & Long-Term Disability

HSA & FSA

401(k) Retirement Plan

PTO and Holidays

Job summary

DentalMonitoring is seeking an Integration Consultant/Client Success lead to onboard dental practices, tailor workflows, and train clinicians on our AI-powered orthodontic platform. You will nurture customers to maximize benefits, build strong relationships, and act as a technical bridge between customers and the platform.

The role requires long-term relationship building, travel to client sites, and collaboration with regional teams to ensure a seamless onboarding and deployment experience.

Qualifications

• Five+ years of dental and orthodontic experience or equivalent degree.
• Three+ years of consultative selling experience.
• Two+ years of track record at Dental Monitoring (or equivalent).
• Native level English with strong communication skills.

Responsibilities

• Onboard new customers and design custom office workflows.
• Train clinicians and dental teams on DentalMonitoring solutions.
• Nurture customers to maximize benefits of AI platform and dashboard.
• Build relationships to promote adoption and advocacy of the brand.

Skills

Consultative selling

Salesforce

English

Time management

Tools

Salesforce CRM

Gmail/Google Suite

Job description

DentalMonitoring is a MedTech scale-up in a fast-growing medical field. We are looking for new talent to join our team!

If you are an Integration Consultant, Treatment Coordinator, Orthodontic Assistant, or Office Manager with 8-10 years of orthodontic experience, the following opportunity may interest you!

• DentalMonitoring is a leader in orthodontics, offering the industry's first AI-powered remote monitoring solution certified as a medical device
• Our mission is to set a new standard of care by combining advanced technology with strong commitments to quality, efficiency, patient and doctor experience
• Our platform helps practices enhance clinical control, optimize workflows, and deliver more personalized patient care
• Our proprietary AI analyzes scans and provides actionable insights, enabling proactive and timely clinical intervention, supported by 13,000+ clinical data results
• We provide a full ecosystem of support, including onboarding, training, and marketing tools, continuously redefining what's possible in orthodontic care

The Role

• Onboard new customers and create custom workflows tailored to the needs of each office
• Train new clinicians and dental teams to use the DentalMonitoring suite of solutions
• Nurture existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
• Build strong relationships with customers so they continue to use, endorse, and advocate for the DentalMonitoring brand and products
• Act as a technical bridge between customers and the DentalMonitoring platform
• Support and attend local trade shows
• Collaborate and communicate with regional sales managers, customer success, inside sales, and sales representatives to ensure the best onboarding experience
• Influence doctors and staff to adopt new protocols while addressing any hesitations about adopting disruptive technology
• Travel up to 35% overnight travel to train and up to 70% in-person office implementation support ( Ohio / Pennsylvania )
• Serve as the regional lead for escalated implementation challenges with offices
• Share best practices with fellow colleagues
• Provide market surveillance insights to management and marketing teams

You will be successful in this role if

• 5+ years of dental and orthodontic experience or equivalent degree
• 3+ years of consultative experience
• 2+ years amount of successful track record at Dental Monitoring (or equivalent experience)
• A clear understanding of the conceptual/consultative selling approach
• Consultative, training,and implementation experience
• The ability to build and maintain positive mutual partnerships with internal and external customers
• Enthusiastic, independent worker, critical thinker, excellent communication and time management skills
• Native Speaker of the local language and good level of English
• Strong organizational skills
• Expert user of SalesForce

It would be fantastic if

• Experience in a scale-up environment where you can demonstrate versatility and take initiative
• Knowledge of Gmail (including Google Suite/Google Docs), CRM/Salesforce, Excel, and Apple Mac products

Our work environment

At DentalMonitoring our employees thrive because :

• We collaborate across teams, combining expertise in technology, clinical practice, and customer success to deliver meaningful impact
• We operate in a diverse, multicultural environment with colleagues from over 35 nationalities worldwide
• We are committed to building an inclusive workplace where everyone feels supported and empowered to contribute

What we bring to our employees

• Your ideas will be heard! Our culture promotes initiatives, ownership and feedback
• Collaboration is one of our core values, we make our best to help each other conquer new challenges together
• Here are some perks that we offer our employees:
• Medical, Dental, and Vision Insurance
• Short-Term & Long-Term Disability
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Basic and Supplemental Life Insurance
• Accident, Indemnity, and Critical Illness Coverage
• 401(k) Retirement Plan
• Paid Time Off (PTO) and Company Holidays
• $70-80,000 annual base salary, plus $40,000 in annual On-Target Earnings (OTE), paid quarterly.

DentalMonitoring is an equal opportunity employer and offers an intercultural and inclusive workplace. The diversity of our teams is one of our strengths. We work every day with more than 35 nationalities across different countries all over the world. We welcome and encourage applications from people with disabilities. We are committed to providing reasonable accommodation.