Orthodontic Integration Specialist - Training & Onboarding

Dental Monitoring; Minneapolis, Northern (MN, KY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Short-Term & Long-Term Disability

HSA & FSA

Life Insurance

Disability & Critical Illness Coverage

401(k) Retirement Plan

PTO & Holidays

Car Allowance

USD base salary + OTE

Job summary

DentalMonitoring, a MedTech scale-up in Minnesota, seeks an Integration Consultant / Treatment Coordinator / Orthodontic Assistant or Office Manager with 5+ years of orthodontic experience. You will onboard offices, train teams, and optimize workflows using our AI-driven platform, building strong customer relationships and acting as a technical bridge.

Expect travel up to 35% overnight and up to 70% in-person at customer sites across MN and neighboring states.

Qualifications

• 5+ years of dental and orthodontic experience or equivalent degree.
• 3+ years of consultative experience.
• 2+ years of successful track record at Dental Monitoring (or equivalent).
• Clear understanding of the conceptual/consultative selling approach.
• Consultative, training, and implementation experience.
• Ability to build and maintain positive partnerships with internal and external customers.
• Enthusiastic, independent worker with strong communication and time management skills.
• Strong organizational skills.
• Expert user of Salesforce.

Responsibilities

• Onboard new customers and create custom workflows tailored to each office.
• Train new clinicians and dental teams to use the Dental Monitoring suite of solutions.
• Nurture existing customers to maximize the benefits of the AI technology and dashboard.
• Build strong relationships so customers continue to use, endorse, and advocate for the brand.
• Act as a technical bridge between customers and the Dental Monitoring platform.
• Support and attend local tradeshows.
• Collaborate with regional sales managers and customer success to ensure the best onboarding experience.
• Influence doctors and staff to adopt new protocols while addressing hesitations about adopting disruptive technology.
• Travel up to 35% overnight and up to 70% in-person office implementation support (Minnesota, SD, NE, IA, WI).
• Serve as regional lead for escalated implementation challenges with offices.
• Share best practices with colleagues.
• Provide market surveillance insights to management and marketing teams.

Skills

Dental/Orthodontic experience

Consultative selling

Training & implementation

Communication

Time management

Organizational skills

Independent worker

Education

Dental/Orthodontic degree or equivalent

Tools

Salesforce

Gmail/Google Suite

Excel

Apple Mac

Job description

DentalMonitoring, a MedTech scale-up in Minnesota, seeks an Integration Consultant / Treatment Coordinator / Orthodontic Assistant or Office Manager with 5+ years of orthodontic experience. You will onboard offices, train teams, and optimize workflows using our AI-driven platform, building strong customer relationships and acting as a technical bridge.

Expect travel up to 35% overnight and up to 70% in-person at customer sites across MN and neighboring states.