Integrated Workplace Management Systems Administrator

UNC Finance and Operations; Chapel Hill (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

UNC Finance and Operations seeks an Integrated Workplace Management Systems Administrator to lead the SPOTS module within Archibus. You will design, test, and implement upgrades, manage data reporting, and coordinate with IT and campus partners to maintain system integrity.

The role includes developing requirements, training users, and providing advisory services to stakeholders while ensuring compliance and effective workflows across campus facilities.

Qualifications

• Requires understanding of IWMS processes and space planning workflows.
• Experience with Archibus or similar IWMS platforms.
• Ability to gather requirements, design specs, and coordinate with stakeholders.

Responsibilities

• Manage the SPOTS Space Planning and Occupancy Tracking System from planning to rollout.
• Perform system upgrades, testing, and implementation for the Archibus platform.
• Provide user support, develop reports, and ensure data accuracy and compliance.

Skills

IWMS admin

Space planning

Requirements gathering

User training

Project coordination

Tools

Archibus

CAD

GIS

Job description

The Integrated Workplace Management Systems Administrator functions as a key member of the Integrated Workplace Management Systems (IWMS) team and as the project manager responsible for all aspects of the Space Planning and Occupancy Tracking System (SPOTS) to provide systems administration for the Archibus Software platform. Responsibilities include design, testing, development, and implementation of upgrades to the IWMS system. Provides system related desktop support for application users. Provides technical and advisory services collaboratively to the IWMS team and the campus stakeholders including matters related to designing reports, custom solutions, data reporting and compliance.

Responsibilities

The primary focus is to acquire in-depth understanding of business processes and information systems currently utilized and identify unaddressed business needs. Develop improved requirements and procedures necessary for the implementation of new modules, integration with existing systems, staff training, and coordinating activities between system users and supporting departments including the Information Technology Services and other impacted departments. Work includes developing requirement specifications for new projects and working with the business partners through development, testing, and final implementation. Responsibilities include:

• Verifying that the physical infrastructure currently in place is adequate and appropriate, and making changes as necessary after scope and costs are fully developed.
• General maintenance of database, tables, queries, and reports.
• Periodically maintaining or adding floorplan layers, Import/Export of CAD drawing, and troubleshooting CAD related space issues.
• Integration with other University applications including business systems, GIS, and CMMS.
• Integrating third party reporting software to enhance reporting capabilities when mining the database for specific information.
• Customization of web-portals, branding, forms & fields, and email communication to end users.
• Training users to access the web-portals and various modules.
• User acceptance testing.
• Troubleshooting system inquiries.
• Creating and executing implementation processes to rollout IWMS throughout the organization.
• Working with the Network/Server Administrator/Data System team to continually expand, share and improve departmental skillset.