Integrated Security Systems Technician

D.H. Pace Company, Inc.; Dallas (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Life insurance and disability coverage

401(k) with employer match

HSA and FSA options

Voluntary benefits

Employee discounts

Job summary

DH Pace Company, Inc. in Dallas, TX is seeking an Integrated Security Solutions Technician to service commercial security systems, including access control, CCTV, and intrusion alarms, on-site at customer locations.

You will install, diagnose, repair, and maintain systems, train customers, and support service contracts while ensuring safety and quality. A valid driver's license and strong troubleshooting and customer-service skills are essential.

Qualifications

• Minimum of 2 years in video surveillance and camera systems preferred.
• High School Diploma or GED preferred.
• Valid Driver's License and good driving record required.
• Strong troubleshooting skills.
• Strong communication skills and a commitment to customer service.

Responsibilities

• Service systems including Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue Systems and more.
• Collaborate with customers, vendors, and subcontractors to ensure successful installations.
• Provide customer training and on-site assessments for service needs.
• Promote business opportunities for service contracts and maintain product knowledge.
• Keep a clean, safe work environment and manage job documentation efficiently.
• Maintain inventory on truck and have knowledge of all parts, numbers and descriptions.
• Other duties as assigned.

Skills

Video surveillance experience

Customer service

Strong troubleshooting

Strong communication

Valid driver's license

Education

High School Diploma or GED

Tools

Access Control Systems

CCTV systems

Intrusion Alarm Systems

Job description

DH Pace Company, Inc. in Dallas, TX is seeking an Integrated Security Solutions Technician to service commercial security systems, including access control, CCTV, and intrusion alarms, on-site at customer locations.

You will install, diagnose, repair, and maintain systems, train customers, and support service contracts while ensuring safety and quality. A valid driver's license and strong troubleshooting and customer-service skills are essential.