Integrated Security Solutions Technician

DH Pace Company, Inc.; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Life insurance

401(k) with employer match

Health Savings Account (HSA) and FSA

Voluntary benefits

Employee discounts

Competitive compensation

Job summary

DH Pace Company, Inc in Dallas, TX is seeking an Integrated Security Solutions Technician to service commercial security systems including access control, CCTV, and intrusion alarms. The role focuses on on-site installation support, customer training, and system diagnostics.

The ideal candidate will have 2+ years in video surveillance or security systems, a valid driver's license, and strong troubleshooting and communication skills to deliver exceptional service.

Qualifications

• Minimum 2 years in video surveillance and camera systems preferred.
• High School Diploma or GED preferred.
• Valid Driver’s License and good driving record required.
• Strong troubleshooting skills.
• Strong communication skills and a commitment to customer service.

Responsibilities

• Service systems including Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue Systems and more.
• Collaborate with customers, vendors, and subcontractors to ensure successful installations.
• Provide customer training and handle on-site assessments for service needs.
• Promote business opportunities for service contracts and maintain product knowledge.
• Keep a clean, safe work environment and manage job documentation efficiently.
• Maintain inventory on truck and have knowledge and understanding of all parts, part numbers and part descriptions.

Skills

Video surveillance

Customer service

Troubleshooting

Communication skills

Education

High School Diploma or GED

Job description

DH Pace Company, Inc in Dallas, TX is seeking an Integrated Security Solutions Technician to service commercial security systems including access control, CCTV, and intrusion alarms. The role focuses on on-site installation support, customer training, and system diagnostics.

The ideal candidate will have 2+ years in video surveillance or security systems, a valid driver's license, and strong troubleshooting and communication skills to deliver exceptional service.