Field Technician — Integrated Security Systems

D.H. Pace Company, Inc.; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company truck after training

Fuel coverage

Tool and boot allowances

Paid training

Job summary

DH Pace Company, Inc. in Austin, TX is seeking an Integrated Security Systems Service Technician to service commercial security systems, including access control, CCTV, and intrusion alarms, and work with customers and subcontractors to ensure successful service and installations.

The role requires at least 2 years in video surveillance, a high school diploma or GED, a valid driver’s license, and strong troubleshooting and communication skills.

Qualifications

• Minimum of 2 years in video surveillance and camera systems preferred.
• High School Diploma or GED preferred.
• Valid Driver’s License and good driving record required.
• Strong troubleshooting skills and customer-service mindset.

Responsibilities

• Service Access Control, CCTV, Intrusion, Intercom, and related security systems.
• Collaborate with customers, vendors, and subcontractors for installations and service.
• Provide on-site assessments and customer training for service needs.
• Maintain knowledge of parts, part numbers, and documentation; keep inventory in check.
• Identify business opportunities for service contracts and ensure quality workmanship.

Skills

Video surveillance

Customer service

Troubleshooting

Communication skills

Education

High School Diploma or GED

Job description

DH Pace Company, Inc. in Austin, TX is seeking an Integrated Security Systems Service Technician to service commercial security systems, including access control, CCTV, and intrusion alarms, and work with customers and subcontractors to ensure successful service and installations.

The role requires at least 2 years in video surveillance, a high school diploma or GED, a valid driver’s license, and strong troubleshooting and communication skills.