Integrated Security Systems Service Tech

DH Pace Company, Inc.; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company truck provided after training

Company-paid fuel

Tool and boot allowances

Paid training

Medical, dental, vision coverage

401(k) with employer match

HSA and FSA options

Life insurance and disability

Employee discounts

Competitive compensation

Job summary

DH Pace Company, Inc. in Austin, TX is hiring an Integrated Security Solutions Technician to service Commercial Integrated Security Systems, including Access Control, CCTV/Video Monitoring, and Intrusion Alarm Systems.

The role collaborates with customers, vendors, and subcontractors to ensure successful installations and ongoing service, with training provided. You will maintain system knowledge, perform on-site assessments, and pursue opportunities for service contracts while keeping a safe,

Qualifications

• Minimum 2 years in video surveillance and camera systems.
• High School Diploma or GED preferred.
• Valid Driver’s License and good driving record required.
• Strong troubleshooting skills.
• Strong communication skills and a commitment to customer service.

Responsibilities

• Service systems including Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue Systems and more.
• Collaborate with customers, vendors, and subcontractors to ensure successful installations.
• Provide customer training and handle on-site assessments for service needs.
• Promote business opportunities for service contracts and maintain product knowledge.
• Keep a clean, safe work environment and manage job documentation efficiently.
• Maintain inventory on truck and have knowledge and understanding of all parts, part numbers and part descriptions.
• Other duties as assigned.

Skills

Video surveillance

Camera systems

Troubleshooting

Communication skills

Customer service

Education

High School Diploma or GED

Job description

DH Pace Company, Inc. in Austin, TX is hiring an Integrated Security Solutions Technician to service Commercial Integrated Security Systems, including Access Control, CCTV/Video Monitoring, and Intrusion Alarm Systems.

The role collaborates with customers, vendors, and subcontractors to ensure successful installations and ongoing service, with training provided. You will maintain system knowledge, perform on-site assessments, and pursue opportunities for service contracts while keeping a safe,