Integrated Public Safety Dispatcher — Police, Fire & EMS

Regional 911 Intake Solutions; Baldwin (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers for North Baldwin, NY. You will coordinate emergency responses across multiple services, verify incident details, and dispatch appropriate units while following approved procedures.

Applicants should have a high school diploma or equivalent and may need various public safety credentials depending on the assignment. Positions involve rotation across shifts, including nights and weekends, with overtime as required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers for North Baldwin, NY. You will coordinate emergency responses across multiple services, verify incident details, and dispatch appropriate units while following approved procedures.

Applicants should have a high school diploma or equivalent and may need various public safety credentials depending on the assignment. Positions involve rotation across shifts, including nights and weekends, with overtime as required.